Tier 2 Team Lead

Company DescriptionWherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.At Marlink, we empower our customers worldwide by helping them digitalize and optimize their remote operations through advanced hybrid network solutions and cutting-edge digital technologies. Our teams operate globally, harnessing innovation, expertise, and applied technology to connect systems and people, driving success in today’s digital-first world. With 1,500 employees in over 30 countries, and customers in the maritime, energy, and government sectors, we push boundaries to deliver excellence.Our Security Operations Center operates in a 24/7 “follow-the-sun” model, with Tier 1 teams distributed globally, while the Tier 2 SOC team serves as the center of our expertise and quality.Due to SOC growth and service enhancement, we are looking for an experienced professional to take on the role of Team Lead – Tier 2 SOC Analysts.Role DescriptionYour MissionAs Team Lead for Tier 2 SOC Analysts, you will be a critical link between the global operational level (Tier 1) and advanced security functions (Tier 3, Incident Response, Cyber Threat Intelligence). You will lead a team of specialists who analyze security events daily, investigate threats, and ensure fast, precise, and high-quality escalation of critical incidents to higher-level support.Your focus will be on team development and motivation, improving detection quality, and optimizing processes within our global 24/7 SOC environment.What You’ll DoOrganize and manage the daily workflow and priorities of the team – plan capacity, schedules, and coordinate activities.Participate in hiring, evaluating, and developing team members, contributing to a skilled and motivated SOC community.Guide and oversee the incident investigation and handling process, from initial analysis to validation and effective escalation to the Tier 3 Incident Response team, ensuring a fast and clear flow of information.Mentor and support SOC analysts, developing their technical and analytical skills, and lead onboarding of new members to ensure smooth and effective integration.Contribute to the development and continuous optimization of Use Cases and Playbooks, ensuring they remain up-to-date and consistently applied in daily SOC operations.Actively participate in improving SOC processes, detection rules, and tools, working closely with the SOC Manager and global teams to continuously raise efficiency and accuracy.Serve as a key link between the global Tier 1 team and higher SOC functions (Tier 3, Threat Intelligence, Incident Response), ensuring smooth information flow, standardized escalation, and high-quality response to security events.Turn data into insights – through regular reports and analyses, demonstrate how your team improves detection, reduces false positives, and increases SOC effectiveness week by week.What We ExpectExperience in cybersecurity, SOC, or Incident Response (preferably 3+ years)Willingness to take on a leadership role and mentor others (formal managerial experience is preferred but a leadership mindset is essential).Advanced understanding of network protocols, operating systems, SIEM tools, threat analysis, and good knowledge of the MITRE ATT&CK framework.Proficiency in English (written and spoken).Advantage: relevant certifications (Security+, CySA+, CASP+, Blue Team Level 2, etc.).What we offer:Work in a global SOC environment with advanced tools and technologies.Participation in international projects.Opportunity to achieve your biggest potential and development in your area of ​​responsibility.Continuous development and advancement through industry-relevant certifications and internal/external training/workshops.Learning and sharing experiences with well-known and respected experts in the field of information/cybersecurity.Positive, motivating, international work environment with a clear focus on quality and growth.Hybrid work – office work + work from home.Flexible working hours.Additional and supplementary health insurance packages.Multisport membership.Pet-friendly office.Social events and team bonding gatherings.Compensation package consisted of base + bonus part, competitive in the market.