Senior Administrator

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our websiteAbout TMFTMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world.

Our 11 000+ experts and 125+ offices in 87 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business successKey ResponsibilitiesAssist the Line Manager with the ongoing management of the team and act as the first point of contact for more junior members of staff and cover whilst the Line Manager is out of the office.

Identify and raise technical issues and potential problems with Line ManagerUndertake a variety of banking, investment and financial transactions within the limits of the role holder’s authorityAttend client meetings and prepare clear and concise meeting notesProvide technical assistance to the administrators within the teamMeet productivity targets and input timesheet dailyControl debtors to the level determined by Line ManagerBe able to demonstrate and awareness of risk managementMeet CPD targetDevelop existing client/intermediary relationships including seeking opportunities for cross-selling TMF Group products and servicesStrives for high standards of delivery to clientsCategory “B” signatory.

Has a strong understanding of processes needed to undertake role successfullyMakes informed judgements and decisions based on practice and precedent; Decisions will be made within defined limits of authorityHas a basic understanding of the TMF Groups' service lines and how TMF is structured.

Understands and applies control and risk and governance frameworks consistentlyIs mindful of the TMF valuesMay have supervisory responsibilities for work carried out by members of the immediate teamOrganises the use of resources to meet expectations and identifies difficultiesReviews non-complex work undertaken by more junior team membersKey RequirementsWill take advantage of learning opportunities to meet needs of current jobMinimum of 36 months’ experience within the Trust/Corporate industryStudying towards a relevant “Table 4” professional qualification as defined by the JFSC. Good time management skills and inter-personal skills. Interprets instruction accuratelyExpertise in all MS Office packages (Word, PowerPoint, Excel, Outlook).

Fluent in both written and spoken EnglishThe primary focus of the role will be: Consistently meets client expectations through clear, concise communication with internal and external stakeholders. Proactively identifies and escalates potential issues to line management. Takes ownership of client work to ensure consistent, high-quality service delivery. Actively listens, asks relevant questions, and respects global and cultural differences. Prioritizes accessibility and responsiveness to client needs. Builds strong client relationships using effective body language and vocal techniques. Regularly evaluates and reports on service levels to drive continuous improvement.

What's in it for you?AXA Private Medical Insurance for employees and dependentsBUPA Dental Insurance (opt-in)10% Non-Contributory Pension Scheme, or the option to split 5% into savings and 5% into pensionPHI, Critical Illness, and Life Insurance coverageGenerous Holiday Allowance, increasing with length of serviceWellbeing Initiatives, including up to £300 annually for gym memberships and wellness activitiesActive Social Committee with monthly events and team-building activities