Senior Administrator, PW & FO

DisclaimerWe never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. About TMFTMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world.

Our 11 000+ experts and 125+ offices in 87 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business successDiscover the roleAre you a detail-oriented professional with a passion for delivering exceptional service to high-net-worth individuals and families? We are seeking a Senior Administrator to join our dynamic Private Clients and Family Office team.

This is a unique opportunity to work with prestigious clients, contribute to a high-performing team, and grow your career in a global organisation that values integrity, collaboration, and excellence. Key ResponsibilitiesAssist the Line Manager with the ongoing management of the team and act as the first point of contact for more junior members of staff and cover whilst the Line Manager is out of the office.

Identify and raise technical issues and potential problems with Line ManagerUndertake a variety of banking, investment and financial transactions within the limits of the role holder’s authority Attend client meetings and prepare clear and concise meeting notesProvide technical assistance to the administrators within the team Meet productivity targets and input timesheet dailyControl debtors to the level determined by Line Manager Be able to demonstrate and awareness of risk management Meet CPD targetDevelop existing client/intermediary relationships including seeking opportunities for cross-selling TMF Group products and servicesStrives for high standards of delivery to clients Category “B” signatory.

Has a strong understanding of processes needed to undertake role successfully Makes informed judgements and decisions based on practice and precedent; Decisions will be made within defined limits of authorityHas a basic understanding of the TMF Groups' service lines and how TMF is structured.

Understands and applies control and risk and governance frameworks consistently Is mindful of the TMF valuesMay have supervisory responsibilities for work carried out by members of the immediate team Organises the use of resources to meet expectations and identifies difficultiesReviews non-complex work undertaken by more junior team membersKey RequirementsWill take advantage of learning opportunities to meet needs of current jobMinimum of 36 months’ experience within the Trust/Corporate industryStudying towards a relevant “Table 4” professional qualification as defined by the JFSC. Good time management skills and inter-personal skills. Interprets instruction accurately Expertise in all MS Office packages (Word, PowerPoint, Excel, Outlook).

Fluent in both written and spoken EnglishThe Primary Focus Of The Role Will BeConsistently meets client expectations through clear, concise communication with internal and external stakeholders. Proactively identifies and escalates potential issues to line management. Takes ownership of client work to ensure consistent, high-quality service delivery. Actively listens, asks relevant questions, and respects global and cultural differences. Prioritizes accessibility and responsiveness to client needs. Builds strong client relationships using effective body language and vocal techniques. Regularly evaluates and reports on service levels to drive continuous improvement.

What’s In It For YouAXA Private Medical Insurance for employees and dependentsBUPA Dental Insurance (opt-in)10% Non-Contributory Pension Scheme, or the option to split 5% into savings and 5% into pensionPHI, Critical Illness, and Life Insurance coverageGenerous Holiday Allowance, increasing with length of serviceWellbeing Initiatives, including up to £300 annually for gym memberships and wellness activitiesActive Social Committee with monthly events and team-building activitiesWe’re looking forward to getting to know you!