Tourist Guide, Traineeship [GRIT@Gov]

[What the role is][What the role is]Join Our Team as a Trainee in the Travel Agents and Tourist Guides Division (TATG)Are you a fresh tertiary graduate eager to make your mark in Singapore's dynamic tourism industry? Do you want to be part of transformative initiatives that will reshape how travel agents and tourist guides operate and embrace digital innovation? If so, we invite you to apply for an exciting traineeship opportunity in our forward-thinking TATG division!Your Journey Begins HereThis traineeship position supports both the Travel Agents & Regulation department and Tourist Guide department in driving regulatory and digital transformation initiatives within Singapore's tourism sector. The role focuses on change management, stakeholder communications, and training coordination to ensure smooth implementation of new regulations, system, and frameworks. The trainee will work across both departments to develop communication strategies, engage with industry stakeholders, and support digital adoption efforts.[What you will be working on][What you will be working on]Strategic Communication Development:Develop communication approaches and messaging strategies for travel agents and tourist guide, includes drafting messages, producing eDMs, and tracking communication effectivenessDigital Content Creation:Create and produce electronic direct mail campaigns (eDMs) and InfoHub articles to inform travel agents and tourist guides on tourism updatesStakeholder Engagement Management:Manage email communications to key stakeholders regarding travel agents and tourist guides changesChange Management:Understand the new travel agents and tourist guides licensing system, TRUST 2.0’s release 2 scope and support change management such as facilitate workshops, focus groups, and feedback sessions to understand concerns and gather inputFramework Implementation Support:Support the operationalisation of the Future of Guiding 2.0 framework by fine-tuning processes and procedures with Appointed Training Organisations (ATOs)Cross-Functional Collaboration:Collaborate with internal teams, system vendors, and tourist guides to drive digital adoption through effective training initiatives[What we are looking for][What we are looking for]Able to take initiative and share creative ideasCommunication / change management / marketing experience is welcomeGood written and presentation skillsGood communication and interpersonal skillsGood project management skillsAble to work independently and meticulously