Join our Customer Experts team and work with one of the most innovative companies of the tobacco industry. In collaboration with the tobacco industry’s world leader – a pioneer in the design of smokeless products – TP in Greece has set out to deliver a smoke-free future. Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Estonian and Russian bilingual language skills to join our customer care team in Athens, Greece.
Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset. What you will do: Educate users on how to use & take care of their devicesProvide assistance for new purchasesCommunicate with customers via phone, chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesWhat you will bring:
Fluency in Estonian and Russian (bilingual)Very good communication skills in EnglishExceptional communication & soft skills, as well as problem-solving skillsComputer knowledge/tech savvinessResourceful, able to multitaskThrive as a team player in a fast-paced, high-energy, change-oriented environmentWhat we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)Competitive monthly salary + 2 extra salaries per yearReferral Program:
Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversityMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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