Trade Support (Mandarin Speaker) – Mitre 10 MEGA Albany

We’re looking for a Trade Account Manager Support legend to partner closely with one of our senior Account Managers who looks after our stable of key, high-revenue customers. These are serious builders working on multi-lot housing developments — and they rely on us to source and deliver everything they need to complete their projects, on time and on budget.🏢 Who We AreRiviera Hardware Holdings LtdColumbus Coffee cafésDistribution CentreFrame & Truss Manufacturing PlantAnd let’s talk Albany… this is our flagship store and the largest hardware store in New Zealand! With a Columbus Café, full trade offer, garden centre, and drive-thru, it’s a fast-moving, high-energy environment where there’s always something happening.🎯 About the Roleengine roomgo-to problem solverFrom quoting and order management to sourcing specialized and hard-to-find building products, you’ll play a critical role in keeping projects on track. One moment you’ll be coordinating direct-to-site deliveries, the next you’ll be negotiating with suppliers to find that one unique product that keeps a housing development moving.If you love variety, have strong commercial instincts, and thrive on making things happen, this is your kind of challenge.🔑 Your Day-to-DayPartner with a senior Account Manager to support top-tier trade customersSource specialty and custom-made building products for housing developmentsPrepare quotes, process orders, and follow up to ensure seamless deliveryCoordinate transport and logistics direct to siteMaintain clear communication and accurate data across all systemsBuild strong relationships with suppliers and trade customers alike🌟 What You’ll BringFluency in Mandarin and English (spoken and written) – strong business English is essentialSolid product knowledge across building and timber supplies, and confidence sourcing specialty itemsExceptional relationship and communication skills – you’ll be liaising daily with builders and suppliersHigh attention to detail and accuracy under pressureCompetence with Microsoft Office (Excel, Word, Outlook) AND WeChatCalm, proactive, and resourceful – you get things doneTeam spirit, positivity, and a sense of humour (we work hard, but we laugh harder)🎁 Why You’ll Love It HereCompetitive salary that reflects your experienceGenerous staff purchase scheme at select Columbus Cafés and Mitre 10 stores!Career growth opportunities within New Zealand’s leading home improvement groupSupportive team culture with variety, challenge, and momentum every day👉 What’s Next?join usApply now – we’d love to meet you!