Training Assistant

McKinley: Youth, Family, and Community are what we are all about! We offer a great working environment and benefits package! McKinley encourages growth so that you can Be your Best H.U.M.A.N.At McKinley employees share a set of guiding principles: We embrace a culture that is Hopeful, Understanding, Moral, Awesome, Nurturing. - H.U.M.A.N.The Company: McKinley is a highly respected welfare organization with a comprehensive array of programs and services – which touch nearly 1,800 lives annually – including short term residential treatment program (STRTP), Foster Care, Adoptions, Mental Health Services, and Special Education. McKinley has 5 locations throughout southern California with our main campus located in San Dimas. We embrace a culture that is H.U.M.A.N.- Hopeful, Understanding, Moral, Awesome, Nurturing. McKinley has created a Hopeful environment, in which we choose optimism in finding the motivation to achieve our greatest dreams. We are a team dedicated to Understanding individual needs and do so by listening and embracing each individual’s stories. We strongly embrace our agency’s Morals by treating everyone with kindness and respect. At McKinley, we acknowledge our team member’s and clients’ Awesome qualities by celebrating what makes each individual unique. We are dedicated to Nurturing a Trauma-Informed Integrated Care approach that has created a unique culture within the organization. We celebrate diversity by our commitment to cultivating an inclusive and affirming environment for all.The Position: We are looking for a Program Support Specialist, who is willing to embrace McKinley’s mission and H.U.M.A.N values. The Program Support Specialist is responsible for serving as primary point of crisis intervention support and liaison with respect to program implementation and operational matters, and provides professional and programmatic guidance, consultation, and support to client constituencies as appropriate.Compensation And BenefitsThe pay range we’re offering is $21.00- $25.00 hourly depending (Based) on experience.Our people are the heart of our organization, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being.Medical, Dental, and Vision Insurance- we offer a company defined contribution of $620/monthLife InsuranceFlexible Spending AccountPaid Time OffSick TimePaid Holidays403(b) retirement plan with company match up to 3%Employee Assistance ProgramTuition ReimbursementEmployee Referral BonusCredit Union MembershipTraining Opportunities to Further Personal and Professional GrowthQualificationsDegree/Certification: Bachelor's Degree highly preferredAdministrative Experience: 2 years with a Bachelor's Degree or equivalent experience Event Coordination: experience in coordinating training events or similar programs, including logistics, record-keeping, and file review. Communication & Customer Service: Excellent communication skills with a strong customer service orientation, having experience interacting with various levels within an organization.Microsoft Office, with a focus on Excel Google Suite, with a focus on Google Sheets and Google CalendarExcellent Organizational SkillsAbility to Use Various Office EquipmentAbility to learn and use Training Software and other computer-based applicationsExcellent Attention to DetailMust pass pre-employment physical exam, TB and drug screeningAbility to commute to various sites on campusAbility to physically restrain childrenAbility to bend, stoop, kneelDOJ, FBI, Child Abuse IndexInsurability Under Corporate Automobile InsuranceKey ResponsibilitiesCross-Functional Collaboration: Provide project support to both the Marketing Coordinator and Residential Trainer to ensure alignment between training content, branding, and delivery standards.Onboarding and Development Administration: Manage administrative and coordination tasks pertaining to the planning, organization, and delivery of training/development programs.Communication & Liaison: Maintain clear, professional communication with employees, trainers, training group members, human resources, management, and customers. Act as a liaison with other associated entities concerning training and development matters.Onboarding and Development Enrollment & Attendance: Handle enrollment procedures, monitor training attendance, and ensure adherence to company policies.Training Logistics: Coordinate course logistics, including scheduling, room reservations, IT setup, course materials, sign-in sheets, and evaluations.Training Records Management: Maintain precise records of training sessions, including attendee details, feedback, and outcomes, ensuring compliance with state and federal guidelines. Financial Management: Oversee processing of training payments and issuance of invoices as necessary.Assist with marketing initiatives for training. Training Software Proficiency: Learn and effectively utilize Training Software to track and report on training activities.Quality Assurance: Ensure agency-wide adherence to IACET standards, and assist in maintaining training files to uphold compliance with state and federal guidelines.Continuous Learning: Attend all required meetings and training to keep skills and knowledge up-to-date.Other duties: Fulfill additional related tasks as assigned.Why Should You Apply?Our Mission- work for an organization that makes a real difference in people’s livesCompetitive paySeveral benefit optionsEmployee tuition reimbursementGreat training for staffJoin McKinley to Be Your Best H.U.M.A.N.