Training Manager

Reporting to Senior Sales Manager, this role will lead the development and delivery of exceptional training programs for Beauty Advisors, ensuring consistent brand messaging and elevating customer experiences across retail locations. This role is pivotal in translating global brand strategies into effective local training initiatives that inspire and empower our Beauty Advisor teams in Japan.RESPONSIBILITIESEducation Strategy & ExecutionDesign and execute training programs for both online and offline platformsCreate engaging content covering product knowledge, customer experience, and selling techniquesEstablish annual training calendars aligned with marketing and launch plansMonitor training impact through BA performance and customer feedbackCross-Functional CollaborationPartner with Sales, Marketing, and Retail Operations to ensure training supports business strategyProvide insights and feedback to HQ and regional teams to localize training materials effectivelyCollaborate with digital and event teams to support brand activations and campaignsBA Management & LeadershipLead and mentor the trainer team and Beauty Advisers across storesSupport BA productivity through coaching, on-the-job training, and performance reviewsOversee recruitment, onboarding, and career development of BAsAct as a role model and ambassador for brand values and service excellenceWorking for Coty means Our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you’re someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries – we’d love to hear from you!Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined. All your colleagues are collaborative, and you will receive tremendous support for you to excel in this role. You will have the opportunity to shape the future of beauty education in Japan.YOU ARE A COTY FITYou like to make a difference. You will share your valuable experience with the team, and you get energy from working in a fast-paced, diverse and international environment. Other than that, you should also have the following requirements:Bachelor’s degree in Business, Education, or related field; advanced degree preferred5+ years of experience in training or education roles within luxury beauty or cosmeticsProven leadership in managing training teams and retail staffExperience in curriculum development and performance evaluationWillingness to travel domestically and internationally for training and store visitsFlexibility to work across time zones and adapt to fast-paced retail environmentsStrategic thinking and problem-solving abilityStrong interpersonal and communication skillsAbility to inspire and lead diverse teamsFluency in English and Japanese preferredOUR BENEFITSAs our Training Manager, some of the benefits you will receive are:Market competitive salary: Salary commensurate with experience and market benchmarksOmni-Working: Hybrid flexible working model enabling employees to balance remote and office-based workProduct Allowance: Employees can order from a selection of Coty Products each yearGender-Neutral Paid Parental Leave: All Employees, regardless of gender, will have access to the same number of fully paid weeks of offered parental leaveABOUT COTYCoty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care.At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!For additional information about Coty Inc., please visit www.coty.com/your-career.