Transaction Monitoring Associate - Payment Compliance

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.DescriptionAirbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.About Airbnb Capability Center: Airbnb Capability Centre was set up in 2017 in Gurgaon. We provide specialized operational services which enable Airbnb's business and functions across the world. These include Finance Technology, Finance Shared Services, Analytics, Engineering, amongst other verticals.Our offices are home to multi-skilled teams with an insightful and deep understanding of our business and community. We're hospitable, fun and we welcome all with open arms.The Community You Will JoinOur small and extremely capable team of Gurgaon-based colleagues strive to make the impossible happen for our inbound and outbound travelers within this big and diverse market. ACC is providing varied services under Community Support thereby providing world-class customer experience to our customers. Besides this, ACC is also building deep capabilities for different verticals like Homes, Finance Technology Group, Finance Shared Services, Payments, Analytics, etc.The Payments (Payments Risk and Compliance Team) team’s mission is to keep the online payment ecosystem safe and optimized to enable anyone, anywhere to pay and be paid with confidence, create a world-class compliance organization and have a data driven approach to building an innovation friendly, scalable compliance program. Our goal is to ensure that Airbnb Payments can grow in a safe fashion, with risks appropriately measured and mitigated.The Difference You Will MakeSr. Analyst supports Airbnb’s payments compliance activities. This position is responsible for managing high volumes of alerts and/or cases generated by multiple queues to satisfy processes required by AML, Economic Sanctions Enforcement and other compliance programs. This role ensures that day-to-day compliance activities relating to these programs are maintained to a high standard.A Typical DayReview and investigate complex cases to provide supporting documentation and narratives to aid with determining if activities are unusual or out of character. Manage volumes of incoming cases and execute decisions under pressure of tight deadlines and regulatory time frames for TMIR. Compile appropriate case notes and other documentation to support review, completed steps, recommended determinations, etc.Gather relevant and applicable on and off-platform data and objective information to support a subjective determination to support a case through its lifecycle. Prepare detailed reporting to support independent decisions & justification for escalations and de-escalations including extensive supporting documentation and comprehensive narratives. Assist in the assessment of potential risks, patterns and trends based on case review and investigations completed. Assist and support leadership with procedure and workflow changes that may impact multiple teams and/or regions with the support of your manager. Identify accurately and escalate compliance risks and opportunities to the Compliance Management. Your ExpertiseBachelor’s Degree or Technical Equivalent. 3-5 years transaction monitoring experience in payments, banking, or e-commerce Fundamental knowledge of counter terrorist financing, anti-money laundering and anti-fraud, and anti-bribery and corruption typologies related to the payments and e-commerce space. Strong systems thinker. Superior communication skills both written and verbal. Ability to work independently with minimum supervisionHigh personal accountabilityStrong ability to think clearly and rationally in order to understand logical connections between various data points. Strong problem solving skills with an emphasis in adaptability and resilience.Ability to clearly articulate complex case patterns. Ability to gather objective information and make a subjective determination and be able to defend that determination both verbally and textually. High level of personal integrity, interest in payments as evidenced by related work experience, proven dedication to excellence, leadership qualities and a flexible, creative, innovative approach to problem solving. Ability and desire to work in a fast-paced environment. Familiarity with SQL, excel and data querying skills is a huge preference.Our Commitment To Inclusion & BelongingAirbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.How We'll Take Care Of YouOur job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.India Pay Range₹1,120,000—₹1,412,000 INR