Transaction Review Associate

DescriptionResponsibilitiesAssist with inbound and outbound callsValidate purpose and legitimacy of any transactions that appear unusual or high risk based on the customer's and receiver’s activityProcess transactions that have met Ria policies, state and federal regulationsEscalating general reports of trends of possible consumer fraud and suspicious activityLooking for constant development as well as continuous self-improvementAdvance Ability to detect and report suspicious transactionsApproach with open communication, excellence in service, integrity, and accountabilityPerform back office and other duties as assigned or requestedAssessing risk when approving transactions with red flagsRequirementsAdvanced English levelHigh school graduated, college degree is a plusKnowledge and experience in Microsoft Office preferred1-2 years of experience in customer service or call center environment is preferredBenefitsLife insurancePartial Medical insuranceTuition AssistanceEmployee Stock Purchase PlanGrowth OpportunitiesCheck out our website to learn more about the company at:http://www.riamoneytransfer.com/The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.