Company Description Transparent BPO, founded to provide clients with superior nearshore contact center services and business process outsourcing, prides itself on state-of-the-art system development and IT support for seamless integration. Since 2009, our business model has driven steady growth and long-term client relationships, securing a spot on Inc. 5000 America's Fastest-Growing Private Companies multiple times. Recognizing the vital role of our agents, we offer competitive salaries, bonuses for top performers, comprehensive health benefits, sick leave, paid vacation, and a clean, safe work environment. Role Description This is a full-time, on-site role for an Intake Specialist located in Cayo, Belize.
The Intake Specialist will be responsible for handling client intake processes, maintaining excellent customer service, and utilizing strong communication and interpersonal skills. Day-to-day tasks will include gathering and processing client information, ensuring proper documentation, and liaising with insurance companies. Qualifications Strong Communication and Interpersonal SkillsExperience in Client Intake and Customer ServiceKnowledge of Insurance processes and proceduresDetail-oriented with excellent organizational skillsAbility to work effectively on-site in Cayo, BelizeHigh School diploma or equivalent; additional education or certifications in related fields are a plus
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