Transportation Operation Specialist

【About JD.com】JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue. 【Our International Business】We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.Learn more about us: https://corporate.jd.com/ 【Job Details】Job Title: Transportation Operation SpecialistLocation: Poznan, PolandKey Responsibilities:The role is responsible for end-to-end management and continuous optimization of transportation operations, with a strong focus on process improvement, system development, and overall cost and efficiency management. This includes driving system upgrades and workflow redesigns to enhance logistics performance, reduce operational costs, and deliver a superior transportation experience to both internal and external stakeholders.Transportation Process Optimization – Analyze existing transportation workflows to identify bottlenecks and inefficiencies. Lead the design and implementation of optimized operational processes to improve delivery accuracy, reduce lead times, and increase overall throughput.System Transformation and Upgrades – Collaborate with IT and operations teams to design, upgrade, and deploy logistics management systems. Ensure that system enhancements align with business goals, support scalability, and improve data visibility and decision-making capability.Cost, Efficiency, and Experience Management – Develop and execute cost control strategies for vehicle utilization and route planning. Monitor key performance indicators (KPIs) to ensure high operational efficiency while maintaining or improving service experience for customers and internal users.Third-Party Logistics (3PL) Management – Oversee the performance of external logistics partners, including their operational compliance, cost structure, and service delivery. Establish strong governance and performance review mechanisms to ensure alignment with company objectives.Continuous Improvement and Performance Tracking – Take full responsibility for driving improvements in cost efficiency, delivery timeliness, and service quality. Use data-driven insights to develop and implement initiatives that enhance overall logistics productivity and customer satisfaction.Qualifications:Language: Fluency in English & Polish (written and spoken).Strong background in logistics operations, supply chain management, or transportation system optimizationProven experience in managing third-party logistics (3PL) providersDemonstrated ability to implement cost-saving initiatives while maintaining high service levelsWhat We Offer:The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence.A competitive salary and benefits package, including health insurance, pension, and performance bonuses.JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.