Travel Consultant

Company DescriptionAccomy is building the next-generation travel technology platform, reshaping how corporations and travelers book and manage hotels, flights, and beyond. We aggregate global hotel and flight content into a sleek OBT (Online Booking Tool) designed for corporate travel, backed by our cutting-edge GDS vision and integrated with global suppliers.Role DescriptionThis is a full-time on-site role for a Travel Consultant located in Malaysia. The Travel Consultant will be responsible for providing exceptional customer support, ensuring customer satisfaction, and maintaining phone etiquette. They will also play a crucial role in delivering excellent customer service and enhancing the overall customer experience.Able to handle 24/7 rotation shift work (including weekends)QualificationsTravel Consultant, Customer Support, Customer Service, and Customer Experience skillsAbility to provide excellent phone etiquetteStrong problem-solving and communication skillsAbility to handle customer complaints and resolve issuesExperience in the travel or hospitality industry is a plusFluency in English and Mandarin is a requirement as you will be communicating with colleagues/clients based overseas.Additional fluency in other languages in a plusKPI driven role with attractive commission + baseWhat We Offer· Opportunities for career advancement within various teams and global locations.· A modern work environment· A diverse, dynamic team that fosters inclusivity.· Competitive salary and comprehensive benefits package.Why Join Accomy?We are a close-knit team that values top performers from diverse backgrounds. We encourage one another to excel while enjoying the journey together. Our fast-paced environment is complemented by robust training and 360-degree feedback, ensuring your growth and success are prioritized.If you’re excited to make a significant impact in the travel industry and grow with a visionary company, we’d love to hear from you! Please send your resume detailing your relevant experience to alecia.stewart@accomy.com or apply directly.