Travel Support Executive

Job Description – Travel Support Executive (Voice & Chat)On-site | AhmedabadRotational Shifts | Immediate HiringClient: Global Travel & Hospitality BrandWe are hiring Travel Support Executives for an international travel process. If you have excellent English communication skills and love assisting customers with travel-related queries, this role offers a great career with a global brand.Role OverviewAs a Travel Support Executive, you will handle customer queries related to bookings, reservations, cancellations, travel changes, accommodation support, and itinerary assistance via voice and chat. You will be the first point of contact for customers worldwide.Key ResponsibilitiesAssist customers with hotel bookings, travel reservations, modifications, and cancellations Respond to customer queries through voice & chat channels Provide clear, empathetic, and solution-focused customer service Ensure accurate documentation and follow standard operating procedures Collaborate with internal teams for complex resolutions Maintain service quality and meet performance metrics (CSAT, AHT, QA) Required Skills & QualificationsExcellent spoken & written English (mandatory) Strong communication, problem-solving & customer-handling skills Ability to multitask and work in a fast-paced global process Basic computer skills and ability to learn new tools 12th Pass or Graduate (not pursuing any course) Work & Shift DetailsWork Mode: On-site (Ahmedabad) Shifts: Rotational shifts & rotational week-offs Comfortable working in night shifts (if required) Salary & BenefitsCTC: INR 30,000 – 40,000 (based on interview performance) Work with an international travel brand Structured training & career growth in travel operations Exposure to global customers & world-class support systems Why Join This Travel Process?Fast-growing global industry High learning curve: customer experience, travel systems, communication Strong international exposure Stable long-term career growth in CX & travel support Skills: travel,amadeus gds,gds,english,chat,communication,cancellations,bookings,international travel