Treatment Coordinator

Share This JobTreatment CoordinatorCompany: Davis OrthodonticsLocation: Vaughan, ONType: Full-timeDescriptionJoin a Fun, Fast-Paced Team in the World of Orthodontics!Are you someone who thrives in a people-focused environment, enjoys creating memorable experiences for others, and has a knack for sales? Davis Orthodontics is growing, and we're looking for a motivated, outgoing individual to join our dynamic team!About UsDavis Orthodontics is a well-established, patient-centered orthodontic practice with multiple locations across the GTA. We’re known for our commitment to excellence, warm and welcoming environment, and our passionate team that goes above and beyond for every patient. With a reputation for clinical excellence and personalized care, our team is focused on delivering healthy, confident smiles while building lasting relationships with our patients and their families.We are looking for someone who’s not only great with people but also has strong communication and sales skills. This is an exciting opportunity for someone who wants to grow their career in the healthcare field while making a meaningful impact on patients' lives.What You’ll Be DoingAct as the first point of contact for new and existing patients—whether by phone, email, or in personCollect key information from new patient inquiries and guide them through the next stepsPresent treatment and financial options to patients with confidence and clarityReview contracts and payment plans with new patients and their familiesCoordinate insurance information and respond to coverage inquiriesHandle payments and ensure all documentation is accurate and completeConduct follow-up calls and assist with re-booking appointmentsPrepare letters for doctors and collect required signaturesSupport the front desk team as neededOther administrative or patient care duties as requiredWhat We’re Looking ForExcellent communication and interpersonal skills—you love talking to people and making them feel at easeA natural flair for customer service and building relationshipsSales experience is preferred—you’re confident presenting options and helping people make informed decisionsAbility to stay organized and handle multiple tasks in a busy environmentPositive, can-do attitude and a collaborative mindsetDental Assistant Level II and NDAEB certification are assets but not requiredMonday to Thursday!Great Hours | Competitive Pay | Amazing Team CultureDavis Orthodontics is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.