Company Description Tsehay Bank aspires to deliver modern, reliable, and quality banking services for all. Offering both regular and IFB services, Tsehay Bank integrates cutting-edge digital banking options to cater to diverse customer needs. Our mission is to become one of the best private banks in East Africa. Join us in providing innovative solutions and exceptional service for all! Role Description This is a full-time role for a Branch Manager-II at Tsehay Bank, located in Addis Ababa, Ethiopia. The Branch Manager-II will oversee branch operations, manage staff, ensure customer satisfaction, and implement bank policies.
Daily tasks include supervising daily banking activities, developing strategies to increase branch performance, handling customer complaints, and ensuring adherence to banking regulations. Qualifications Proven experience in banking operations and managementStrong leadership and team management skillsExcellent customer service and communication skillsAbility to develop and implement effective branch strategiesKnowledge of banking regulations and financial managementProficiency in digital banking platforms and technologyBachelor’s degree in Acvounting and FinanceMaster's Degree in EconomicsExperience working in the banking sector in Addis Ababa
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