Senior Operations Manager

About The RoleThis is an opportunity to work with a stellar operations team on strategic projects at the core of Uber Mobility Operations in Bangladesh. As a Senior Operations Manager, you will immediately impact the ground. You will work closely with the Global & Regional Ops Teams to shape strategy, take direct responsibility for critical initiatives, and help us develop and deploy innovative solutions to strengthen our business. You will need a strategic mind with strong business acumen, exceptional analytical skills, and strong stakeholder management skills to influence and coordinate across various teams, both local and global.

What The Candidate Will Do Develop Strategic Insights: Transform big-picture ideas into actionable steps to understand the market landscape and generate insights that drive the success of our key projects. Demonstrate Exceptional Business Acumen: Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply understanding of the levers that move our business. Deliver category-level growth through efficient marketplace management: You will work closely with the regional marketplace team to optimize demand and supply and promote growth and experience.

Monitor market trends and macroeconomic factors to stay ahead of industry changes. Recommend and implement strategies to maintain the competitive edge. Project management and problem-solving: Leverage data-driven analysis and operational expertise to identify and address city-specific supply challenges. Plan, execute, and manage multiple initiatives across cities, ensuring excellence in a dynamic environment. Stakeholder management and teamwork: Cultivate and maintain strong relationships with cross-functional teams, including marketplace, marketing, and product, to align on goals and drive impactful strategies that contribute to the long-term growth of the business. Also, interact with driver partners and come up with actionable strategies.

What The Candidate Will Need 9+ years of experience in solving complex analytical problems; experience in the e-commerce or telecom industry, business consulting, operations, strategy, or tech start-ups. University degree in a quantitative discipline, such as Economics, Statistics, Finance, Business, Computer Science, Engineering, or equivalent experience. Analytical skills: Ability to develop actionable insights from complex data. Experience with data analysis, data manipulation, and data visualization. You are proficient in Excel/Sheets. Basic SQL data-driven skills are an added advantage. Solution-oriented mindset: Naturally curious and motivated to solve problems, however complicated or ambiguous they may be.

Ability to understand root cause elements, break down complexities, and create a structured approach and design workstreams to achieve the objective. Collaboration & leadership: Great team lead and team player with strong, demonstrated leadership capabilities. Ability to manage a diverse team locally and engage with multiple regional stakeholders to drive business growth and profitability. Superior organizational skills-organizing and planning are your jam, along with Hands-on orientation - we want you to act like a business owner!