Full TimeApplication Closes 17 Aug 2025 Manawatu - Palmerston NorthComputer Systems AnalystDo you have a passion for solving problems, supporting others, and working with technology? We're looking for a proactive and customer-focused Service Desk Analyst to join our friendly, dynamic Service Desk team.
What You’ll DoBe the first point of contact for system support across the organisation Provide excellent customer service and technical support via phone, email, face to face and our service portal Troubleshoot issues and escalate when necessary, ensuring timely resolution Work collaboratively within the team and with wider technical support groups Contribute to documentation, knowledge sharing, and service improvement initiatives What You’ll BringProven experience in a Service Desk or IT support environment Excellent communication and interpersonal skills A customer-first mindset with strong problem-solving abilities Familiarity with ITSM tools and Microsoft technologies A commitment to continuous learning and adaptability in a fast-paced environment Why Join Us?Supportive team culture with ongoing development opportunities Meaningful work that helps keep our digital services running smoothly A modern and flexible work environment The opportunity to grow your IT career in a collaborative setting Ready to make a difference in how we support our organisation through technology? Apply now and bring your customer-first, service mindset and tech skills to our growing team! Service-Desk-Analyst-RD.
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