DI - Head of IT Service Delivery

LondonWytonDI Estate UK-wideJob SummaryThe Defence Intelligence Head of IT Service delivery role is an exciting and challenging new post to lead 150+ civilian and military personnel to deliver of IT services across one of MOD most complex, secure and diverse functions. This position is advertised at 37 hours per week. Job DescriptionDI is part of the Ministry of Defence and provides intelligence analysis, specialist outputs and advice to support decision making across all levels of Defence and Government.

It is a complex organisation with a diverse workforce having specialist skills, who work together and with partners to provide a critical component of the UK security infrastructure. Our people solve problems, create understanding and give perspective to the diverse and complex threats and challenges Defence faces in a constantly evolving world. Together our civilians and military personnel inform decision making in Defence, manage complex programmes and develop new technology. Your unique experiences, view and understanding of the world could provide a vital perspective and contribution to our work.

We recognise that great minds do not think alike and are striving to increase our diversity representation at all levels. As an equal opportunity employer we hire, train and promote people based on merit and aspire to create an inclusive workplace free of discrimination. Our work relies on a complex collection of IT infrastructure and solutions to deliver our diverse functions including intelligence assessment, geospatial intelligence, Cyber and Electromagnetic Effects, Training and many others. These services have been previously fragmented and have been brought together into a single new IT Service Delivery Organization (J6) across all of Defence Intelligence.

The purpose of the new team is to modernise, simplify and streamline how we deliver day to day services IT services to our users to support our work. The Role Will Support These Defence Intelligence Corporate Objectives: Embody the DI purpose to deliver decision advantage. Fulfil the DI Vision to work collaboratively with partners and allies, employing leading edge technology and analytics to deliver and lead intelligence insights and effects for Defence and the Nation.

DI is part of the Ministry of Defence and provides intelligence analysis, specialist outputs and advice to support decision making across all levels of Defence and Government. It is a complex organisation with a diverse workforce having specialist skills, who work together and with partners to provide a critical component of the UK security infrastructure. Our people solve problems, create understanding and give perspective to the diverse and complex threats and challenges Defence faces in a constantly evolving world. Together our civilians and military personnel inform decision making in Defence, manage complex programmes and develop new technology.

Your unique experiences, view and understanding of the world could provide a vital perspective and contribution to our work. We recognise that great minds do not think alike and are striving to increase our diversity representation at all levels. As an equal opportunity employer we hire, train and promote people based on merit and aspire to create an inclusive workplace free of discrimination. Our work relies on a complex collection of IT infrastructure and solutions to deliver our diverse functions including intelligence assessment, geospatial intelligence, Cyber and Electromagnetic Effects, Training and many others.

These services have been previously fragmented and have been brought together into a single new IT Service Delivery Organization (J6) across all of Defence Intelligence. The purpose of the new team is to modernise, simplify and streamline how we deliver day to day services IT services to our users to support our work. The Role Will Support These Defence Intelligence Corporate Objectives: Embody the DI purpose to deliver decision advantage.

Fulfil the DI Vision to work collaboratively with partners and allies, employing leading edge technology and analytics to deliver and lead intelligence insights and effects for Defence and the Nation. Person specificationThe Defence Intelligence Head of IT Service delivery role is an exciting and challenging new post to manage the delivery of IT services across one of MOD most complex, secure and diverse functions. About You And Your SkillsWe are looking for a candidate who: Has a strong understanding of delivering IT Services in a complex, dispersed organisation.

Understands how to manage continuity of service for mission critical systems and the unique risks that they are exposed to. Is focussed on customer and user satisfaction and on transforming the IT service delivered. Has good technical knowledge of a variety of systems and technology to enable them to provide advice on secure by design architectures and to provide advice on balancing information risk and operational need. Can form strong partnerships across MOD, Partners and 5 Eyes to drive opportunities for sharing capability and to respond to changing requirements.

Is able to lead a 150+ team of civilian and military personnel to deliver a quality service across Defence Intelligence. Will work closely with Defence Digital to manage the delivery of IT services coherently across DI. BehavioursWe'll assess you against these behaviours during the selection process: Managing a Quality ServiceDelivering at PaceChanging and ImprovingLeadershipWe only ask for evidence of these behaviours on your application form: Managing a Quality ServiceDelivering at PaceChanging and ImprovingAlongside your salary of £70,540, Ministry of Defence contributes £20,435 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides. There are a wide variety of employee benefits for civil service staff in DI, including (this list is not exhaustive): Salary Payroll GivingFinancial Education ResourcesBicycle Purchase Advance & Cycle to Work SchemeHoliday, Season Ticket, Tenancy Deposit & Work Space Salary Advance LoansFree Parking (not available at Main Building)Generous Pension Scheme with employer contribution between 28.

97%Death in Service BenefitUp to 30 days’ Annual Leave, and one Privilege DaySpecial Leave (including Study Leave and Volunteering Leave)Adoption, Maternity, Paternity and Shared Parental LeaveChildcare VouchersOn-Site Nursery & Childcare at some MOD sitesFlexible Working HoursDiscounted Healthcare PackagesEyesight Tests and SpectaclesFree On-Site Gyms at many sitesEmployee Assistance ProgrammeIn-Year Reward and Thank You SchemesTalent SchemesDefence DiscountsMicrosoft & Vodafone Employee Discount SchemesBoundless and Civil Service Sports Council Memberships availableOn-site shops, restaurants & cafes at most sitesFurther details may be found at Civilian Discover My Benefits (mod. gov.

uk)Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).

Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers.

This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https: //www. childcarechoices. gov. uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking.

Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This vacancy uses Success Profiles, and we will assess your Behaviours and Experience. You will need to provide a CV detailing job history together with relevant skills and experience gained. Candidates will be required to provide a statement of suitability. (750 Words)At sift, you will be assessed against your CV and Statement of Suitability the following: BehavioursManaging a Quality ServiceDelivering at PaceChanging and ImprovingIf we receive a high number of applications, the sift stage will be based on your CV, Personal Statement and Managing a Quality Service Behaviour. At Interview: Candidates will be assessed on the following at Interview:

Managing a Quality ServiceChanging and ImprovingLeadershipDelivering at PaceWhen choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. The Sift will take place within three weeks of the closing date with the interviews taking place asap after that. Timescales may change due to operational demand. Feedback will only be provided if you attend an interview. Interview costs will not be reimbursed.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.

Security Successful candidates must meet the security requirements before they can be appointed. People working with government assets must complete basic personnel security standard checks and obtain Developed Vetting prior to appointment. Nationality Requirements This is a reserved post and therefore open to UK Nationals only. Further InformationThis job description will not be available once the campaign closes on CSJobsFor further information on this role please send an email, quoting the CS Jobs reference in the subject to UKStratCom-DI-People-Recruitment@mod. gov.

ukArtificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity.

There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod. gov. uk . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation.

As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. SecuritySuccessful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed.

The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirementsOpen to UK nationals only. Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicantsJob Contact : Name : DI-DigitalEmail : UKStratCom-DI-People-Recruitment@mod. gov. ukRecruitment teamEmail :

DBSCivPers-Resourcingteam3@mod. gov. ukFurther informationPlease ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP.

If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc. gov. uk.