Role: Digital Trust and SafetyLocation: Riga, LatviaWork model: on-siteEmployment type: full timeDUTIES AND RESPONSIBILITIES: Handle general administrative tasks as part of the back office teamProvide professional online support for specific customer casesContribute to achieving business objectives through reliable and accurate supportEnsure high standards of customer satisfaction and service quality.
RequirementsFluency in Ukrainian (written and spoken) and at least B2 level of EnglishPrevious experience or strong interest in back office servicesStrong problem-solving abilities with a focus on accuracy, efficiency, and empathyGoal-oriented mindset with a proactive, solutions-driven approachExcellent computer skills to ensure fast and high-quality task executionWillingness to continuously learn and develop through researchEU citizenship or a valid Latvian residence permit is required.
OFFERCompetitive salary and benefits package, as well as sign on bonus Opportunity for professional growth within a leading BPO companyCollaborative and inclusive work environmentRelocation Support that includes assistance with relocation and work permit documentationFully paid comprehensive training programPrivate health insurance, after 3-month probation periodModern workspace in central Riga with fun facilities including PlayStation and table tennisFriendly, multicultural work environment with flat hierarchies and a first-name cultureFree drinks, regular fruit deliveries, and a supportive atmosphereEmployee Discounts with local fitness centers, restaurants, and moreAnd many more!!!
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