Retail Store Manager

Untouched World is a New Zealand lifestyle brand based on an ethos of environmental and social sustainability, enduring quality and inspired design. It remains the first and only lifestyle fashion company in the world to be recognised by the United Nations for sustainability and became B Corp certified in 2021. Due to career progression we are looking for a passionate career fashion retailer who can inspire their team to deliver exceptional customer service while maintaining elevated standards as the Store Manager of our beautiful Wellington Central store.

The successful applicant will manage the store 40hours a week across Tuesday – Saturday approx. 9am – 5pm. About the role: You will be responsible for driving sales targets and achieving KPIs. Foster a collaborative and supportive team environment. Provide a VIP sales experience to all clients, including one-on-one styling, and creating a bespoke service that incorporates a comprehensive breadth of brand and product knowledge. Prioritise the development and maintenance of new and existing customer relationships, building genuine connections with your clients.

Maintain high standards of store presentation and work closely with the company visual merchandiser to achieve inspirational styling and visual merchandising of the space. Ensure operational excellence is being achieved across all areas of the store including stock management, all daily administration and any staffing management needs.  About you: Have a genuine enthusiasm for fashion and sustainability - sustainability is at the very core of who we are, and we want you to be as passionate about it as we are. Be a motivated leader with a positive outlook and a drive to achieve KPI’s and sales targets.

3-5 years of experience as a Store Manager in a fashion retail environmentOperational skills, including creating rosters, ensuring high standards are kept with stock processing and all other store operations. If you want to be part of a company that chooses courage over comfort, challenges the status quo, and genuinely cares about people and the planet, then we’d love to hear from you.