Used Cars Administrator

Key ResponsibilitiesProgramme Support & DevelopmentAssist the Remarketing Manager in the establishment and rollout of BYD’s used car programme, including process documentation, system setup, and dealer onboarding.Help coordinate internal and external activities related to programme implementation and dealer engagement.Residual Value Tracking & AnalysisMaintain accurate records of vehicle resale values, depreciation trends, and market benchmarks.Support the tracking and reporting of residual value performance across different models and regions.Assist in compiling data to inform pricing strategies and support leasing and financing decisions.Leasing & Buy-Back Programme AdministrationPlay a key role in the administration of leasing and buy-back programmes, ensuring vehicles are processed, tracked, and managed professionally.Coordinate with internal teams and external partners to ensure timely execution of programme milestones.Maintain documentation and records related to vehicle returns, condition assessments, and resale readiness.Inventory & Operational CoordinationTrack vehicle movements, reconditioning status, and readiness for resale.Update and manage inventory databases and digital platforms used for vehicle listings and dealer access.Liaise with logistics providers, dealerships, and internal departments to ensure smooth operations.Dealer & Stakeholder CommunicationAssist in communicating with dealers regarding vehicle availability, pricing, programme updates, and documentation requirements.Support dealer onboarding and training efforts related to the used car programme.Respond to routine dealer queries and escalate complex issues to the Remarketing Manager.Reporting & Data ManagementCompile regular reports on vehicle turnover, residual value trends, dealer engagement, and programme performance.Ensure data accuracy and integrity across all systems and tools used in the remarketing process.Customer Experience SupportHelp monitor customer feedback related to used vehicle purchases and escalate concerns appropriately.Support initiatives aimed at improving the customer journey and satisfaction in the used car segment.Qualifications & ExperienceDiploma or degree in Business Administration, Automotive Management, or related field preferred.1–3 years’ experience in an administrative or operational role, ideally within the automotive industry.Experience with inventory management, data tracking, or vehicle resale operations is advantageous.Strong organizational skills and attention to detail.Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with CRM or inventory systems is a plus.Excellent written and verbal communication skills.Ability to work independently and collaboratively in a fast-paced, evolving environment.Key CompetenciesAdministrative EfficiencyResidual Value AwarenessData Accuracy & ReportingCommunication & CoordinationCustomer Service OrientationTime ManagementProblem SolvingAdaptabilityWhy Join BYD South Africa?BYD is a global leader in New Energy Vehicles, and as we build our presence in South Africa, we offer a unique opportunity to be part of a pioneering team shaping the future of mobility. As a Used Cars Administrator, you’ll gain hands-on experience in a fast-growing division, contribute to meaningful projects, and grow alongside a brand that’s redefining the automotive landscape.