User Experience Designer

Job Title: UX DesignerLocation: Toronto, ON / Waterloo ON Work Mode : Hybrid – 3 days Contract: 12 monthsJob Description : Candidate Value Proposition • The successful candidate will have the opportunity to supports the Canada Retirement business—a fast-paced environment offering significant autonomy and impact. The successful candidate will work on diverse and complex challenges, collaborating across functions and driving meaningful design recommendations. With one other designer on the team, this role offers substantial influence and visibility. Description: Are you ready to make a significant impact on the digital experiences and retirement readiness of millions of users in Canada? Join our dynamic and innovative team as a Lead Product Designer, where you will be at the forefront of crafting outstanding user experiences across multiple channels, including websites and mobile platforms. This is your opportunity to lead ground-breaking design initiatives that not only improve user happiness, helping them to make toward their retirement goals, but also drive tangible business results. In this role, you will collaborate with a hard-working team of Accessibility Specialists, Service Designers, Experience Strategists, Content Designers, and Researchers in a creative and inclusive environment that champions appreciation and user-centered design. You will have the chance to solve complex challenges by designing intuitive and engaging solutions that elevate our digital properties. If you thrive in a collaborative setting and are eager to push the boundaries of digital design, we invite you to apply and be a part of our exciting journey. Position Responsibilities: • Digital Design: Primarily designing B2C applications that work across desktop, tablet, and mobile – emphasis on mobile app. • Design Process: Be responsible for the use of design exploration, user testing, and research to inform and drive the product roadmap and experience improvements. • Design System Development: Apply a common design system to maintain consistency in visual and interactive elements across platforms, and the importance of conducting regular audits to ensure adherence. • Cross-Functional Collaboration: Collaborate closely with product managers and collaborators to integrate experience strategies into product roadmaps. • Design Assets: Deliver design artifacts, such as wireframes and flow diagrams, to ensure quality and consistency, and coach others on these artifacts • User Testing: Conduct and synthesize findings from user tests to inform and refine design solutions, ensuring they are user-centric and aligned with business objectives. • Experience Vision Execution: Drive critical initiatives that elevate the quality and impact of product design, aligning with company goals. • Continuous Learning: Continuously update your knowledge of next-generation user experiences, emerging technologies, and innovative process practices. Candidate Requirements/Must Have Skills: Experience: Minimum of 8+ years of product design experience. Technical Skills: Proficiency in design tools such as, Figma, and Adobe Creative Suite. Strong understanding of user experience (UX) principles. Design Systems and Tools: Experience with design systems and tools such as Figma, Mural, and UserTesting.com and Adobe Platforms End-to-End Design Process: Deep understanding of the end-to-end digital product design process, including user validation, user flows, content modeling, wireframing, prototyping, user testing, and high-fidelity visuals. Nice-To-Have Skills: Familiarity with web standards (W3C and Section 508) and front-end development standard methodologies (HTML, CSS, JavaScript) is a plus. Accessibility Expertise: Demonstrated experience with accessibility guidelines and standards, including WCAG (Web Content Accessibility Guidelines) and AODA (Accessibility for Ontarians with Disabilities Act). Proven History: Proven history of delivering successful digital products and services. Technical Familiarity: Familiarity with technical constraints and limitations for designing across digital platforms such as desktop and mobile (Android and iOS). Soft Skills Advocate for Design Excellence: Leverages research insights to inform and drive design decisions. Leadership: Demonstrated experience in leading design projects and teams, including collaboration with cross-functional teams like engineering and product management. Cross-Functional Experience: Experience working in a complex, cross-functional organization, preferably in an enterprise environment or digital agency. Communication Skills: Persuasive communication and facilitation skills, with the ability to articulate design ideas to both designers and non-designers. Portfolio Required: Please include a portfolio showcasing a range of design projects, your process, craftsmanship, and successful outcomes. Education: • Education: A bachelor's degree in design, visual communications, HCI-human-computer interaction, or a related field (or equivalent industry training/experience). Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status