Monday, October 27, 2025
ThoughtBot

User Experience Specialist

Posted: 4 days ago

Job Description

• Support the L&D team in designing modern and engaging user interfaces for e-learning courses, ensuring an enhanced user experience.• Collaborate with the Web Content Manager and external companies to implement user interface designs for e-learning courses published on platforms such as EU-Learn and Moodle.• Assist in the creation and updating of visual identities for new training programs and rebranding existing programs to reinforce their graphical style.• Work with the Learning Center team on improving the usability of the Learning Center in Drupal CMS.• Contribute to the design and maintenance of communication materials, such as newsletters and other graphical elements.• Support video training recordings and post-production, including the preparation of closed captions for accessibility.• Provide mentoring and training for other team members on graphical tools and techniques used within Europe client.• Participate in technical improvement meetings with platform administrators, gathering feedback and suggesting improvements.• Create and manage visual materials such as images, illustrations, and infographics for training and communication purposes.• Maintain a comprehensive documentation repository, ensuring all interface designs and graphical work are properly documented.• Provide additional support for various activities carried out by the L&D team.Technical Skills• User Interface Design: Proven experience in designing user interfaces for e-learning courses, including visual prototypes, storyboarding, and final implementation on LMS platforms.• Visual Identity: Expertise in creating and updating visual identities for digital campaigns, including offline channels such as banners and brochures.• UI Design Tools: Proficiency in UI design tools such as Adobe Creative Suite or equivalent.• Brand Redesign: Experience in rebranding long-term training campaigns and visual identities to align with evolving needs.• CMS and LMS Systems: Familiarity with CMS and LMS platforms, especially for e-learning course publishing.• Problem Solving: Ability to apply problem-solving skills to find quick and efficient solutions to challenges that arise in a project.• Project Management Tools: Experience using project management tools such as MS Project, ServiceNow, or similar, along with classical Microsoft Office tools.Additional Skills• Strong communication skills, both oral and written, with the ability to effectively present and promote projects.• Ability to work under time pressure and deliver high-quality results in a dynamic, evolving environment.• Flexible and service-oriented mindset with a proactive approach to solving challenges.• Ability to collaborate with cross-functional teams, including content managers, designers, and external partners.Experience• At least 3 years of experience in user interface design for e-learning, including the complete lifecycle from visual prototypes to final publication. •Proven experience in creating visual identities for both digital and offline channels (e.g., banners, brochures).• Experience in brand redesigns for training programs and visual identities.• Solid understanding of usability principles and design best practices for e-learning environments.

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