User Researcher

Collaboration ServicesWe deliver secure, user-focused digital platforms that enable collaboration and communication across health and social care. This includes a national communications platform with 1.7 million active users, ensuring the NHS workforce maximises technology to boost productivity. We simplify and enhance our external digital presence through a reliable, secure CMS-driven website experience, and provide NHS Futures – a secure collaboration environment for national and international partners to share resources, manage programmes, and build communities beyond IT restrictions.Write research plans for, and conduct user research for a specific product, service or programme Undertake quantitative research activities such as questionnaire design and analysis of quantitative data. Undertake qualitative research activities such as interview design, moderation, usability testing, facilitating workshops, contextual enquiry, co-design, ethnographic research. Synthesize and present research findings to non - research colleagues.Our work supports the NHS to deliver high quality services for patients and best value for taxpayers.Our staff bring expertise across hundreds of specialisms — including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial — enabling us to design and deliver high-quality NHS services.We Lead The NHS In England ByEnabling local systems and providers to improve the health of their people and patients and reduce health inequalitiesMaking the NHS a great place to work, where our people can make a difference and achieve their potentialWorking collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate careOptimising the use of digital technology, research, and innovationDelivering value for moneyEarlier this year, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste.If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process.For further details / informal visits contact: Name: Gemma Rogerson Job title: Senior Programme Manager Email address: gemma.rogerson2@nhs.net