user support technician

OverviewLanguagesEnglishEducation Bachelor's degree Experience1 year to less than 2 yearsOn siteWork must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasks Give access to computer networks Respond to users experiencing difficulties with computer Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Supervision 1 to 2 people Additional informationWork conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Personal suitability Accurate Client focus Efficient interpersonal skills Organized Team player Time management Honesty