REQUIREMENTPosition: Desktop support EngineerLocation: Toronto, Canada (Hybrid) (Local Candidates only)Duration: 6 Months+SKILLS - Microsoft SCCM, Intune, VPN, Active Directory, Azure AD, Office 365, Windows, Mac O/S, installations and troubleshooting etc. Required Skills & Qualifications: 5+ years of experience in a desktop support or technician role. Proven expertise with SCCM (System Center Configuration Manager) and Microsoft Intune. Hands-on experience supporting macOS devices in a corporate environment. Working knowledge of Active Directory, Azure AD, and Office 365. Experience handling JML processes and user lifecycle management. Strong knowledge of VPNs, networking basics, and remote troubleshooting tools.
Solid experience managing and resolving Service Desk tickets using ITSM tools (e. g. , ServiceNow, Jira, or equivalent). Excellent problem-solving, communication, and customer service skills. -------- Deepaks@vedasoftinc. com
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