VIP Manager (Tier-1)

Responsibilities◉ Support and retention of key high-rolling clients;◉ Reactivation of VIP players through personalized offers;◉ Management of bonus campaigns and special promotions;◉ Analysis of key metrics: GGR, NGR, retention, LTV;◉ Identifying churn drivers and developing strategies to reduce it;◉ Deep understanding of player psychology and market trends;◉ Negotiations and conflict resolution.Requirements◉ Fluent English (B2 level or higher);◉ At least 2 years of experience in a similar position at a large company;◉ Strong sales, analytical, and relationship-building skills;◉ Flexible thinking, initiative, and an entrepreneurial mindset.Conditions◉ Fully remote work;◉ Flexible schedule without micromanagement;◉ Fast career growth and autonomy;◉ Support and development in a rapidly growing industry.