Virtual Assistant Needed | Remote from Colombia | SF-Based CPA Firm

Location: Colombia (Remote)Hours: 25-30 hours/week (PST business hours required)Compensation: $12-15/hour + Performance BonusAbout Basta & CompanyWe're a San Francisco-based CPA firm that helps real estate and construction businesses grow smarter. We believe in clear communication, proactive problem-solving, and supporting our team members' professional growth—even when we're working across borders.The RoleWe're looking for a sharp, self-directed Virtual Assistant who can keep multiple balls in the air without dropping any. You'll be the organizational backbone that helps our team run smoothly, handling everything from client communications to social media scheduling.Your day-to-day will include:Delivering excellent customer service via email and online platformsManaging schedules, coordinating meetings, and handling client communicationsWorking independently with cloud-based tools (Slack, Office 365, Zoom, Canva, project management software)Spotting process improvements and solving problems before they become issuesHandle tech support for clients using our cloud apps.Assist with data processing, software upgrades, and special projects.Respond to client calls and emails promptly and courteously.Staying responsive during PST business hours while working remotelyWho Thrives in This RoleYou're someone who takes ownership of your work and doesn't need hand-holding. You write clearly, think critically, and know how to prioritize when everything feels urgent. You're comfortable with technology, can switch between tasks smoothly, and actually enjoy bringing order to chaos.Must-haves:Strong written communication skillsExperience with cloud-based collaboration toolsSocial media management capabilityProven ability to work independentlyReliable internet connection and workspaceWhat We OfferFully remote – Work from anywhere in ColombiaCompetitive pay – $12-15/hour based on experiencePerformance annual bonus – Extra earnings during our busy seasonGrowth potential – We reward strong performanceFlexible hours – 25-30 hours per week with room to expandSupportive environment – We value your ideas and respect your expertiseHow to ApplySend the following to ihire@BastaCPA.com:Your resumeA brief video introduction explaining why you're the right fit for this roleYour best time management or productivity tipWe're looking for someone who can think, not just follow instructions—so show us how you approach problems and organize your work.Ready to join a growing firm that values your skills? We are excited to hear from you.Samy B.CEO