Nexxie Group

Virtual Team Assistant / Junior Customer Support

Posted: 1 days ago

Job Description

As a Virtual Team Assistant at VDesk, you’ll begin your leadership journey by supporting and assisting our Virtual Team Managers in leading multicultural teams of freelancers. This entry-level role is designed to give you hands-on experience, structured training, and mentorship while preparing you to grow into a Team Manager role of your own.Your ImpactAssist the Virtual Team Managers on a daily basis with any procedurals and tasks relating to their teamsAssist with Interviews, engage and train individuals who will be providing their services for our clients through our platformHelp with reporting, analysing and evaluating the performance of the freelancers and provide your insights to the Virtual Team ManagersContribute towards side projects and ideas that will optimise and enhance the quality of the services we offer to our clients. Help us achieve the next levelWhat are your abilities and strengths? How do you manage your time and tasks? Would you consider yourself a punctual person? Share your insights, knowledge and skills with us!The BasicsAny experience / background related to Human Resources, Management / Administration, Customer Support, Marketing or any other relevant fieldExcellent knowledge of the English language (verbal & written). The knowledge of any other language would be considered a benefitGood knowledge of Google Docs, Sheets and SlidesOur StandardsMonthly fixed salary.Bonus Scheme.Monday to Friday, 09:00am to 05:00pm (flexi hour) including a 30 minute break.Up to 25 days of annual leave.5 days of sick leave.Provident Fund Scheme.

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