Visa Application Center Auditor

Role OverviewWe are currently looking for freelance mystery shoppers based in Moscow, Russia to conduct audits in visa application centers. As a field evaluator, you will asses the end-to-end applicant journey, including contact channels, security checks, receptions, and staff interaction, without revealing your identity.This is a freelance contract opportunity, not a full-time or salaried position.Ideal for detail-oriented individuals with flexibility during weekdays.Assignments are conducted in-person at the visa center and require adherence to scheduled appointments.RequirementsAttention to detail: Ability to notice both positive and negative aspects of the service.Professionalism: Remain discreet and act naturally during the visit.Writing Skills: Provide clear, well-structured feedback in English.Punctuality: Attend appointments and submit reports within set deadlines.Valid PassportResponsibilitiesVisit assigned visa application centers discreetly as a regular applicant.Evaluate service quality, staff professionalism, waiting times, and process efficiency.Submit detailed, structured reports via our platform.Follow provided audit guidelines strictly to ensure consistent date.Compensation & CoverageAudit compensation is provided upon completion and approval of the report.Appointment fees are covered for assigned audits.Not covered: Transportation to/from the center, printing costs, or personal document fees.