Voip Engineer

CDH Professionals’ client is looking for a skilled VoIP Specialist to join their global Infrastructure & Operations team. This role is all about building, optimizing, and maintaining advanced voice and call center systems that keep international teams connected and performing at their best.You’ll act as a trusted advisor on all things voice—turning business communication needs into seamless technical solutions, improving performance, and supporting teams across the organization through guidance and training.🔧 Key ResponsibilitiesManage and enhance Microsoft Teams Voice and related call center technologies across multiple regionsTranslate business communication requirements into efficient, scalable technical solutionsProvide technical advice, project support, and clear communication to both internal teams and external partnersDevelop training materials and share knowledge to strengthen in-house expertiseMonitor system performance and drive continuous improvement initiativesStay current with voice and telephony trends to keep systems cutting-edge🎓 Your BackgroundBachelor’s degree in IT or equivalent professional experience5+ years in voice communications, telephony, or VoIP platforms3+ years working with Teams Voice and call center integrationsStrong understanding of SIP, PowerShell scripting, and multi-carrier integrationsExperience with call center platforms and contact center solutionsITIL certification (V3/V4) is a plusWillingness to travel regularly within Europe🌟 What We’re Looking ForExcellent communication and problem-solving skillsAnalytical and detail-oriented mindsetAbility to work independently while collaborating effectively with global teamsPassion for improving communication systems and user experienceIf you’re ready to bring your expertise in modern voice technology to a dynamic, international environment - we’d love to hear from you.