VP - Strategy & Operations

Role: VP – Strategy & OperationsExperience: 20+ YearsJob Location: ChennaiAbout OJCommerceOJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully-functional office in Chennai, India.We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention.Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories.With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States.As we continue to forge new partner relationships, our flagship website www.ojcommerce.com, has rapidly emerged as a top-performing e-commerce channel, catering to millions of customers annually.Job BriefWe are looking for an experienced VP – Strategy & Operations to oversee our organization’s ongoing business and operational initiatives. You will be a key member of the senior management team, reporting to the Founder/Director.The ideal candidate is an experienced and efficient leader who combines strong strategic vision with operational discipline. If you have excellent people skills, business acumen, and exemplary work ethics, we’d like to meet you.The goal of this role is to secure operational excellence, drive profitability, and enable sustainable growth. ResponsibilitiesTake ownership of the company’s P&L, driving profitable and sustainable growth.Design and implement business strategies, plans, and procedures aligned with organizational objectives.Set comprehensive goals for performance, growth, and efficiency.Establish policies that reinforce company culture, values, and long-term vision.Oversee day-to-day operations, (Customer Service, Marketing, Supply Chain etc) ensuring seamless coordination across business functions.Ensure operational excellence across customer experience, fulfillment, and supply chain efficiency.Lead and inspire employees to deliver maximum performance, productivity, and accountability.Evaluate performance using data-driven insights and actionable metrics.Write and present critical business reports to the Executive Leadership.Participate in expansion activities including investments, acquisitions, and corporate alliances.Build and maintain strategic relationships with partners, vendors, and stakeholders.Stay ahead of industry trends and identify opportunities for innovation and differentiation.Skills & QualificationsProven experience as a P&L owner or in a senior strategic/operational leadership role.Strong understanding of key business functions such as Operations, Customer Service, and Marketing, with prior experience in managing or directly leading these functions.Startup or scale-up experience is a must, with the ability to be highly hands-on.Strong capability to thrive in complex, fast-paced environments through effective decision-making and innovative problem-solving.Deep understanding of business drivers and cross-functional operations.Demonstrable competency in strategic planning and operational excellence.Proficiency in data analysis, performance management, and operational metrics.Outstanding organizational, leadership, and execution abilities.Excellent interpersonal, communication, and public-speaking skills.What We OfferCompetitive salaryMedical Benefits / Accident CoverFlexi Office Working HoursFast-paced, entrepreneurial work environment