Job Description

Ward Host | KIMS Hospital Maidstone30 Hours Per Week | Competitive SalaryJoin Our Guest Services Team at KIMS HospitalKIMS Hospital, Maidstone, is Kent’s largest independent hospital, dedicated to providing exceptional care. We are looking for a compassionate and customer-focused Ward Host to enhance the patient experience in our Guest Services Team.Your RoleAs a Ward Host, you will play a vital role in creating a positive and comfortable environment for our patients. You will support meal service, assist with dietary requirements, and ensure patients feel cared for throughout their stay.Key ResponsibilitiesProvide menus, take meal orders, and assist with dietary and allergen-related queries.Work closely with ward and catering staff to prepare and deliver meals and beverages.Maintain high food hygiene standards and adhere to safety guidelines.Record food temperatures and follow food safety procedures.Collaborate with colleagues to provide excellent patient care.What We’re Looking ForA passion for delivering outstanding customer service.Excellent communication skills with a professional and caring approach.High standards of hygiene and presentation.Experience in food service or hospitality is desirable but not essential.A food hygiene qualification is beneficial but not required.A team player with attention to detail and a proactive attitude.What We OfferAt KIMS Hospital, we value our people and offer a range of benefits, including:Competitive salary.Free secure staff parking.Generous annual leave.Private health insurance.Pension scheme and life assurance.Annual flu vaccinations and free eye tests.Why Join Us?We are committed to creating a diverse, inclusive, and supportive workplace. As an equal opportunities and disability-confident employer, we welcome applications from all backgrounds to build a workforce that reflects the communities we serve.If you have a passion for customer care and want to make a meaningful impact, we would love to hear from you!Apply NowFor more information, contact Diane on 01622 237634 or email recruitment@kims.org.uk.All offers of employment are subject to proof of eligibility to work in the UK and a satisfactory DBS certificate. For more information on DBS checks, visit gov.uk.Posted 3rd November 2025Share

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