Warehouse Manager (Củ Chi) - Shopee Vietnam

Job Description Maintain a Safe Working EnvironmentMaintain a safe warehouse environment. Ensure workers’ physical and mental well-being is a top priorityCollaborate with HSE team to ensure compliance with all laws, regulations and safety standardsProactively identify and eliminate safety hazardsTake thorough and rapid corrective action to address any safety incidents Drive Operational Performance, improve buyer experienceManage a team of Field Leaders (Asst. Managers, Supervisors, Team Leads) and Warehouse support staff to drive daily operationsEstablish targets and protocols to ensure daily execution is meeting the business targets related to throughput, cost, buyer and seller experience, and worker experienceAnswer for and close gaps in key metrics. Develop and execute action plans that rapidly drive daily operations to achieve expectationsIdentify opportunities for long-term improvement related to people, process, and technology. Develop and implement continuous improvement initiatives with the project team.Continuously deepen your understanding of the business and the activities of other teams. Build cross-functional relationships to better understand the needs of our buyers, sellers, and workers Develop a Team of Field LeadersTrain, coach & build field leadership teams; continuously improve their soft skill communication, technical, and problem-solving skills; as well as deepen their understanding of the businessProvide effective feedback to field leaders and warehouse staff; hold underperformers accountable, and recognize strong performersEnsure workers and field leaders are engaged: 1) they know their role and what success looks like 2) they have the resources to be successful, and 3) they know why their work is importantEffectively communicate a vision and direction for the team Lean leadership and People development:Train, coach and build the team on the job, to develop their communication skills, technical operation capabilities and leadership skills.Communicate effectively with the team to help them understand the business priorities. Deliver the vision, inspire them and engage people to work together towards the same goal.Lead by example.RequirementsMust have:At least 8 years of experience in management roles with a proven track record in leadership.Results-driven with a proven track record of delivering resultsShopee's core values:Service-driven mindset (we serve our brands, sellers and workers)Adaptive to a constantly evolving business environmentMoves quickly, has a strong sense of urgency and independenceNot afraid to commit to action and metrics, maintains high standardsRecognizes own limitations, admits mistakes and focuses on learningStrong problem-solving skills; comfortable using data and metrics to make informed decisionsMinimum 2 years of experience in a Field Operations environment (warehousing, logistics, manufacturing etc.); comfortable working on the shop floor and engaging with frontline workersWritten and verbal proficiency in English, strong written and verbal communication in VietnameseNice-to-haveExperience with e-commerce warehousing and fulfillmentLean Six-Sigma or other Operations-focused academic experienceProject Management or other continuous improvement experienceLeadership and advanced people management training.