Job Description
Who are we?We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same VisionTo be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!The Role: Warranty TechnicianSalary: £40,000 - £45,000Location: MaidstoneContract Type: PermanentHours: 45 hours, 5 days out of 7 on a rota - weekend working will be required.Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.What will you be getting up to?Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.Perform major mechanical repairs including engine and gearbox replacements.Conduct root cause analysis and ensure repairs meet manufacturer standards.Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.Complete final road tests, re-calibrations, and system resets.Accurately document all findings and repairs for warranty submissions.Liaise with customers to explain diagnostics and build trust.Support MOT testing and Pre-Delivery Inspections when needed.Mentor junior technicians and share best practices.Maintain workshop standards and compliance with DVSA and Health & Safety.What Were Looking ForIMI Level 3 (or equivalent) qualified technician.Proven experience in advanced vehicle repairs and diagnostics.Strong communication skills, especially when dealing with customers.High level of accuracy in administration and documentation.MOT testing qualification (or willingness to support in this area).A proactive, reliable team player who takes pride in their work.What's in it for you?Paid time off every month to do something that makes you happy28 days' holiday plus days off for your birthday, getting married, or moving houseAdditional holidays for length of serviceLong service awardsStaff discount on cars and finance optionsDiscounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platformSmart Tech in partnership with CurrysCycle to workPensionHealthcareEnhanced Parental LeaveEmployee Assistance Programme (EAP)Vocational and personal development training coursesQuarterly team socialsTeam feastsScratch card rewardsSharesave scheme (SAYE)Plus much more!Closing Date: 7th November 2025Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.#ind1We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.Car buying made easyAt Motorpoint, buying a car is simple. We only do nearly new cars and nobody beats us on price. That’s a promise.We only sell nearly new, and our cars are all under warranty – so peace of mind comes as standard. And with a range of makes and models to choose from, you’re sure to find one within your budget.Whatever you need, we’re here to help. With finance options that put you in the driving seat and award-winning customer care before and after you buy, we’ll make sure you drive away happy.So, what are you waiting for? Take a look at our cars or find out more about us below.
Job Application Tips
- Tailor your resume to highlight relevant experience for this position
- Write a compelling cover letter that addresses the specific requirements
- Research the company culture and values before applying
- Prepare examples of your work that demonstrate your skills
- Follow up on your application after a reasonable time period