Executive Assistant

Our missionWe're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere.

In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in. . . How you'll help us achieve itWave is now the largest financial institution in Senegal, with over 7 million users.

And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives. Do you have excellent time management and interpersonal skills, with experience interacting with senior stakeholders (Board of Directors and leaders)? Are you used to handling highly sensitive and confidential financial, legal, personnel, and institutional information while exercising professionalism and discretion?We seek an exceptionally organized, proactive, and detail-oriented Executive Assistant to support the General Manager (GM).

You will work closely with the GM to provide seamless administrative and operational support, ensuring efficiency and effectiveness across a wide range of engagements with internal teams, partners, regulators, and key stakeholders.  In this role, you'll;Manage schedules and coordinate meetings and appointments, including booking venues and arranging refreshments. Prepare translations for Opco All Hands meetings in Senegal, Côte D’Ivoire, Mali, Burkina Faso, or other documents/presentations. Collaborate with Leads on specific projects and related tasks.

Prepare translations of board meeting presentations, coordinating with leads for their review and approval to ensure the accuracy of the French translations. Remind team members about deadlines for responses to requests from BCEAO or other external bodies. Refine document layouts and correct typographical errors before submission to the General Manager. Provide follow-up support for the General Manager on specific cases (e. g. , collecting OKRs, building an org chart). Coordinate documents requiring the General Manager's signature. Circulate internal communications and information to relevant leads and departments through appropriate Slack channels. Provide comprehensive administrative support, including:

Acknowledging receipt of correspondence from BCEAO, ministries, bank partners, etc. Distribution of correspondence, memos, and reports. Assist with basic accounting tasks, such as invoicing requests and expense tracking. Manage external communications: Act as the point of contact for the GM among leadership executives, staff employees, clients, and other external stakeholders. Write communications/emails on behalf of the GM to BCEAO, bank partners, government, and individuals. Ensure professionalism and clarity in all correspondence. Oversee general office management tasks, including: Ordering supplies (teas, coffees, water, lunches). Distributing physical mail Coordinating logistics for sending year-end and Ramadan gifts.

Ensuring operational efficiency of the office workspace. Key detailsWork authorization in Côte d'Ivoire is required. Our salaries are competitive and calculated using a transparent formula.  We pay generous health care insurance premium costs for yourself and your dependents. We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work. We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment. Airtime reimbursement. Free food and a beautiful office space.

RequirementsBachelor's degree or professional training in business administration, human resources, or a related field. Demonstrated experience of at least 2 years in an Administrative or Office Assistant role, showcasing proficiency in administrative tasks and office management. Excellent communication skills with Fluency in both French and English.  Exceptional writing, editing, and proofreading skills. Tech-savvy and a master at working with Slack, Zoom, and Google Suite. Familiarity with the financial service industry is a plus. You might be a good fit if youAre excellent at multitasking and prioritizing tasks effectively. Have exceptional attention to detail and accuracy.

Are deeply passionate about our mission of bringing financial services to the people who need them the most. Excel working in a fast-paced cross-functional environment. Demonstrate very strong organizational and stakeholder management skills, communicating effectively and often, both in writing and in person, to the point of overcommunication. Can adjust quickly to changing priorities and conditions and cope effectively in unfamiliar environmentsDemonstrate tenacity and a willingness to go the distance to get something done.

Our teamWe have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.

We are on Y Combinator's top companies by revenue. How to applyFill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role. We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.