Web3 Operations & Growth Specialist (Affiliate & DeFi Focus)

About the company:The project is at the forefront of the Web3 revolution, building a decentralised ecosystem that merges cutting-edge DeFi protocols with community-driven growth.The Role:We are seeking a dynamic and versatile Web3 Operations & Growth Specialist. This is a hybrid role where you will be the operational backbone of our affiliate program and the primary point of contact for our community. You will ensure the seamless functioning of systems while actively developing and supporting our network of users to drive business growth.Key Responsibilities:Operational Excellence:• Exceptional communication and presentation skills in English.• Proven ability to research, create, and pitch compelling business proposals and SOWs (Statements of Work).• Ability to work effectively in a hybrid team structure and manage a high-volume pipeline independently.· Manage, monitor, and optimise our on-chain affiliate program and system mechanics.· Oversee commission structures, ensuring accurate and timely payouts.· Analyse on-chain and platform data to track network performance, identify trends, and suggest improvements.· Troubleshoot and resolve user issues related to transactions, staking, and rewards.Customer Success & Community Engagement:· Serve as the trusted voice of the system, providing world-class support and education to our community.· Onboard and train new affiliates, empowering them with the knowledge to succeed within our Web3 ecosystem.· Foster a strong, positive, and collaborative community across our social channels.· Gather vital user feedback to help shape the future of our DeFi products.Business Development & Growth:· Develop and execute strategies to increase affiliate acquisition, engagement, and retention.· Create educational content and resources to help our community understand the ecosystem.Who You Are:· You have 1+ years of experience in Affiliated operations, community management, or customer success.· You have a solid understanding or interest in blockchain fundamentals, DeFi.· You are a proactive problem-solver with exceptional communication skills.· You are data-driven, love analysing metrics, and are passionate about empowering communities.· You thrive in a fast-paced, remote startup environment and are excited by the potential of decentralised technologies.What We Offer:· A competitive salary. · A mostly remote and flexible work culture. · Travelling included (company will bear travel expenses)· A front-row seat in a rapidly growing Web3 startup.· The opportunity to shape the growth and culture of a groundbreaking ecosystem.Ready to Build the Future of Decentralised Growth?If you're passionate about Web3 and have the skills to support and grow a dynamic community, we want to hear from you.Apply Now: Submit your resume and a brief note on why you're the perfect fit for the project.#Hiring #Web3 #DeFi #Crypto #BlockchainJobs #RemoteJobs #Traveling #CommunityManager #OperationsManager