An excellent opportunity has arisen for an experienced professional to join the Royal Marine Hotel. This role will focus on event planning and implementation through liaising daily/weekly with the Operations Team within the hotel. The Wedding and Events Coordinator must maintain open communication between clients, must be a highly organised individual, ensuring prompt and exceptional customer care at all times. Job Spec: Being fully familiar with our products and services (meeting rooms, rooms, outlets, packages, special offers), local amenities, events taking place locally, etc.
Dealing with inbound Wedding and Event enquiries in a friendly but professional, timely, comprehensive, and efficient manner, including taking, recording/processing, and cancelling reservationsAssisting with the maximisation of meeting room and other associated revenue, occupancy percentages, etc.
, through efficient and effective sales/upselling activities, in conjunction with the Sales Manager/wider Meetings & Events Team and with the other relevant DepartmentsEnsuring all corporate/guest requests and other relevant information is confirmed with the client and communicated to all relevant Departments in a clear and timely mannerBuilding strong relationships with corporate clients/guestsAttending meetings & wedding showcases as requiredEnsuring all charges are properly communicated and processedDealing efficiently and politely with corporate client/guest feedbackIdeally, bringing forward initiatives and innovations for considerationRequirements: Previous experience in event management. A professional, friendly, and positive approach. Strong communication and interpersonal skills.
Excellent organizational and time management abilities, with meticulous attention to detail. Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment. A passion for events, with a genuine desire to create memorable experiences for our clients. In return, we also offer excellent employee benefits including: Career Development and TrainingOpportunities for advancementStaff Discounts on accommodation in our Sister PropertiesComplementary Health Club and Pool MembershipDiscounted Spa treatments & ProductsComplimentary Golf in Druids HeathBike to work scheme & other commuter plansMeals during shifts & Healthy SnacksFree parkingLength of Service Rewards
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