Claims Manager

About WeDriveUWeDriveU is a premier provider of mobility solutions, specializing in shuttle and transit services that connect communities, campuses, and workplaces across the United States. As a business unit of the global mobility provider Mobico Group, WeDriveU is committed to delivering safe, sustainable, and innovative transportation options that enhance accessibility and reduce environmental impact. Position SummaryWe are seeking a dedicated and experienced Claims Manager to oversee and manage our claims portfolio with a focus on Workers’ Compensation (60%) and General Liability/Auto Liability (40%).

This role plays a critical part in ensuring effective claims handling, risk mitigation, and compliance with applicable regulations while supporting injured employees and protecting company assets. Workers’ Compensation (60%)Manage end-to-end Workers’ Compensation claims across multiple jurisdictions. Partner with third-party administrators (TPAs), adjusters, medical providers, and legal counsel to drive claim resolution and minimize costs. Monitor claim reserves, return-to-work programs, and modified duty assignments. Review incident reports, investigate claims, and ensure timely filing/reporting to carriers and state agencies. Analyze trends and loss data to identify opportunities for prevention and risk control.

Educate field management and HR on WC processes and injury management best practices. Liability (40%)Manage General Liability and Auto Liability claims in coordination with TPAs and insurers. Conduct or support internal investigations and witness interviews. Track litigation and pre-litigation activity, ensuring proper documentation and escalation. Collaborate with Legal, Safety, and Operations teams to mitigate liability exposure. Review accident reports and assess risk and potential liability. Assist in subrogation and recovery efforts. Qualifications5–8 years of experience in claims management with a strong focus on Workers’ Compensation and Liability claims. Experience working with TPAs, insurers, and legal counsel in multi-state environments.

Familiarity with applicable laws and regulations governing WC and liability claims. Strong organizational, analytical, and communication skills. Ability to work independently and influence cross-functional teams. Bachelor’s degree or equivalent work experience; ARM, AIC, or other insurance-related certifications preferred. Preferred ExperienceTransportation, logistics, or transit industry background. Experience with claim reporting systems and dashboards. Knowledge of safety and risk mitigation programs. Why Join WeDriveU?You’ll be part of a fast-paced, mission-driven company that prioritizes innovation, collaboration, and people.

At WeDriveU, we believe that great work is built on trust, transparency, and teamwork—values you’ll see in action every day. Your work will help enable the mobility of thousands while contributing to the legal strength and scalability of our operations. We OfferPhysical HealthExceptional Medical, Dental, Vision, and Life Insurance benefitsFinancial HealthCompetitive compensation packages401(k) with 4% employer matchFinancial Wellness ToolCommuter BenefitsEmotional HealthEmployee Assistance Program (EAP)PTO for part-time and full-time positionsPaid holidaysPet & Legal InsurancePersonal DevelopmentOn-the-job training and skills developmentInternal transfer opportunities for career growthBenefits vary by position and locationWeDriveU is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.