Welfare Analyst

We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions' welfare, monitor and attend to the requests of our Champions.What You'll Do:Welfare OperationsTrack Champion daily attendance and follow up on absent championsMonitor turnover and retention rates amongst ChampionsAppropriately attend to the requests of the Champions and follow throughTrack and respond to all champions' personal events e.g. leave, birthdays, deaths, accidents, etcResearch and suggest Champions insurance options and HMO plansFollow through on Champions' emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessaryCollection of fees for HMO, Group Life and Accident, and other forms of insurance enforcedConduct exit interviews for champions, collate feedback and provide recommendationsCollect and collate information from champions and provide feedback to the supervisor on issues that can be resolvedConduct champion surveys and analyze the data as well as continuously determine new ways to increase and ensure retentionImplement recognition and appreciation programs across the organizationEncourage champion networks and committees to foster a communityReport and Administrative ManagementImplement stated team and company strategies, goals, objectives and proceduresUse appropriate methods, frameworks and channels to carry out tasksOptimise processes for effective and efficient budget useProperly track, record and maintain champions' information (hard and soft copy documentation)Prepare periodic and analytical reports for the supervisorUpdate the Champions insurance and HMOs databaseDevelop and suggest creative welfare strategies, and procedures, etcData AnalyticsInterpret data, analyze results using statistical techniques and provide ongoing reportsDevelop and implement databases, collection systems, data analytics and other strategies that optimize statistical efficiency and qualityAcquire data from primary or secondary data resources and maintain databases/data systemsIdentify, analyze and interpret trends or patterns in complex data setsFilter and "clean" data by reviewing computer reports, printouts, and performance indicators to locate and correct code problemsWork with line manager to prioritize business and information needsSkills And AbilitiesStrong interpersonal and communication(written and oral) skillsStrong People Management skillStrong Administrative skillEmployee engagement skillEmpathetic and approachableObjective, understanding and resilientDetail-orientedAn ability to prioritise, plan and organise work in a busy environmentRecord/bookkeeping skillsRequirementsA degree in related fields, with a minimum of an HNDProven experience working in / knowledge of a recruitment or analyst roleDemonstrated high computer literacy, particularly with programmes in Microsoft Office1 year of experience in fleet managementBenefitsCompetitive pay & benefits Premium Health insurance coverConsistent Learning and Development