Wellness Advocate Team Training & Education Lead
Posted: 5 hours ago
Job Description
Benefits:Competitive salaryDental insuranceHealth insurancePaid time offVision insuranceAbout Nutrition Nest At Preserve LifeImagine a place where nutrition science meets culinary artistry, where every touchpoint inspires people to live longer, healthier and more vibrantly. Nutrition Nest at Preserve Life is a revolutionary integrated wellness destination combining a longevity clinic, beauty boutique, retail store, and experiential restaurant under one roof.Located on 1,200+ acres of pristine forest with spring-fed lakes, just West of Atlanta, we are redefining how health is experienced. Guided by evidence-based nutrition science, functional medicine pathways, curated healthy aging products, and transformative dining, Nutrition Nest is designed to help people not just live — but come alive.Opening December 2025.═══════════════════════════════════════════════════════What You’ll DoEssential Functions (80%):Product Knowledge Training (30%)Educate staff on all supplements and products, including benefits, usage, key ingredients, contraindications, and sourcing Update training as new products are introduced or formulations change Ensure staff can confidently answer customer questions and provide recommendations Compliance & Safety (15%)Train staff on safe handling, storage, and display of supplements and wellness products Reinforce compliance with labeling, expiration, and regulatory standards Selling Skills & Customer Experience (15%)Coach staff on consultative sales techniques and ethical upselling Demonstrate customer engagement, product education, and follow-up Daily Retail Procedures (20%)Oversee and model daily opening, mid-day, and closing procedures (see below) Ensure all staff follow hygiene and safety protocols Team Support & Communication (10%)Provide ongoing feedback and support to staff Communicate product, stock, or operational issues to management Non-Essential Functions (10%):Assist with onboarding new hires Support additional training or operational initiatives as assigned Performance Metrics:Staff product knowledge and training completion Compliance with safety and labeling standards Customer satisfaction and sales performance Accuracy of daily retail procedures Daily Retail Procedures: Opening: Check shelves for organization, cleanliness, and labeling; restock and face products; check expirations; confirm signage/pricing Throughout the Day: Restock as needed; answer customer questions; monitor hygiene/safety; log shrinkage/damage; maintain clean sales floor Closing: Tidy/reorganize shelves; secure high-value items; complete inventory checks/logs; communicate issues to managementQualifications & RequirementsMinimum Requirements:High school diploma or equivalent 1+ year experience in retail, nutrition, or wellness product training Strong product knowledge and communication skills Experience training or onboarding staff Ability to follow and teach compliance standards Flexible schedule, including weekends or evenings as needed Preferred Qualifications:Experience with supplements or wellness products Food safety or regulatory training a plus Competencies Required:Leadership and training ability Strong communication and interpersonal skills Detail-oriented and organized Customer-focused mindset ═══════════════════════════════════════════════════════WHY JOIN NUTRITION NEST AT PRESERVE LIFESupport the launch of a first-of-its-kind wellness retail destinationHelp establish systems and standards from the ground upOpportunities for advancement into Senior Coordinator or Assistant Manager rolesTraining in inventory management systems, vendor relations, and wellness retailCompetitive pay + health, dental, vision, PTO, wellness perks See your work directly impact a successful retail launch and guest experience═══════════════════════════════════════════════════════
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