Wellness and Resiliency Coach

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.The Wellness and Resiliency Coach is responsible for both the coordination of wellness program initiatives (e.g., creation, scheduling, operations), and direct service delivery of wellness programs. This position will enhance employee health and well-being within the assigned campaign/s and site/s.ResponsibilitiesProactively checks-in with Teammates and invites them to individual coaching or group sessions in person, by phone, via email, or video platformsProvides individual and group coaching sessions using prescribed approach, and following the ICF Core Competencies and ICF Code of EthicsPartners in the creation and implementation of individual action plans of clientsMonitors and checks-in with clients at specific times to help them keep track of the achievement of their set goalsSchedules and conducts regular and consistent individual and group coaching sessionsCreates and organizes confidential client files including intake and session documentationMonitors, collects, and evaluates necessary data to keep track of clients' progressReports accurate and consistent data by using prescribed toolsAssesses for emergency/crisis needs and ensures safety planning with the clients and proper endorsement to mental health professionalsDesigns and facilitates wellness sessions, outreach programs and activities that support monthly programming and department objectivesLeads or co-leads projects or activities assigned by the Manager and/or Director of W&RAttends activities and completes all development programs and training sessions required by the department and the companyRequirementsGraduate of a 4-year college course, preferably in Psychology, Social Work, or similar tracks*Minimum 1 year experience in coaching, mentoring or counselingExcellent interpersonal skillsHigh level of discretion and confidentialityOutstanding communication skills, with emphasis on listening skillsAbove Average fluency in written and spoken English**A strong desire to help othersFlexibility to work with shifting hoursProficient in office software applicationsPreferred QualificationsSpeak and write fluent JapaneseExperience in and general knowledge of mental health careCertification in Life CoachingMasters Degree in Psychology, Social Work, or similar tracksLicensed Psychologist, Guidance Counselor, or Psychometrician How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.Req Id: R_2511_15607Posted At: Wed Nov 12 2025 00:00:00 GMT+0000 (Coordinated Universal Time)