wherewework. hu on behalf of: Qaventis HRJob details: Handles incoming and outgoing customer calls and messagesProvides accurate and complete information about products and servicesRecords and forwards customer requests to the relevant departmentsYour responsibilities: Answer incoming calls promptly and professionally, and perform follow-up callsAssist customers in resolving issues and answering inquiriesUpdate the database with relevant client interaction detailsFollow company scripts and proceduresYour profile: Excellent verbal communication and active listening skillsCustomer-oriented and problem-solving mindsetProficient in PC use and Microsoft OfficeFluent in Romanian and Russian; English is an advantageYour benefits:
Fixed salary + performance bonusesInitial training and continuous developmentFriendly and dynamic work environmentCareer advancement opportunitiesCVs can be uploaded directly on the platform and you will be contacted as soon as they are of interest.
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