HR Administrator

About the CompanyTorrid is a leading fashion retailer dedicated to providing stylish, trendy, and inclusive apparel for women who seek to express their individuality and confidence. Committed to fostering a welcoming, inclusive, and diverse culture, Torrid emphasizes open dialogue, empowerment, and continuous development. The company values the inclusion of diverse backgrounds and perspectives as fundamental to its success, creating an environment where employees are encouraged to thrive and contribute meaningfully. With a focus on innovation and customer satisfaction, Torrid strives to be a leader in the retail industry, offering a vibrant and dynamic workplace for its team members.

About the RoleThe HR Administrator at Torrid plays a vital role in maintaining accurate associate records, ensuring compliance with company policies and labor laws, and providing exceptional customer service to both headquarters (HQ) and store locations. This primarily remote position requires the ability to commute to the City of Industry, CA HQ as needed. The role involves supporting various HR functions, including onboarding, off-boarding, HRIS reporting, and employee record management. The HR Administrator will work closely with the OHDC HR team to facilitate HR processes, respond to internal and external HR-related requests, and support ongoing HR initiatives.

The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently while maintaining confidentiality and professionalism.

QualificationsHigh school diploma or equivalent required; some college coursework preferredPrior Human Resources experience strongly preferredProficient in Microsoft Office Suite, including Word and ExcelExperience with database management systems requiredProficient with HRIS systems; UKG experience is a plusAbility to effectively multi-task and prioritize workloadStrong ability to maintain confidentiality and handle sensitive informationExcellent verbal and written communication skillsAbility to work collaboratively within a team environmentDemonstrated accountability and proactive problem-solving skillsAbility to meet deadlines and adapt to changing prioritiesResponsibilitiesProvide first-line customer support for Human Resources administration and UKG HR processesRespond to requests for HR records from legal teams and external background investigationsManage unemployment claims and coordinate attendance for hearings with managersReview workflow requests in UKG, approve or deny changes based on company policiesPerform onboarding tasks for HQ employees within UKGHandle separation and off-boarding procedures for employeesAssist with HRIS reporting activities, including correction of separation reasons, wage theft reports, and auditsMaintain and upload employee documents to UKG profiles as directed by managersUpdate payroll logs, including mid-pay period and retro adjustmentsManage work from home reimbursement uploads and coordinate with payrollProvide guidance to stores on incomplete onboarding steps and resolve I-9 issuesSupport compensation team by sharing salary ranges bi-monthlyAssist benefits team with weekly deduction group maintenance and benefit enrollment notificationsGenerate and provide monthly employee service reports to Employee ServicesParticipate in UKG environment upgrades, testing, and documentationEnsure all records are maintained in compliance with SOX, government regulations, and company policiesPerform other duties as assigned to support HR operations and initiativesBenefitsA culture that promotes acceptance, diversity, and inclusionOpen, collaborative, and creative work environmentCompetitive salary range of $19.

55 - $23. 91 per hour401(k) plan with company matching contributionsPerformance-based bonusesComprehensive wellness benefits including medical, dental, vision, FSA, chiropractic, massage therapy, and fitness classesGenerous employee discount of 50%Access to exclusive employee-only salesPaid community volunteering up to 32 hours annuallyChild care discounts at participating locationsTuition reimbursement programEmployee Assistance Program (EAP) offering legal, financial, and mental health supportOpportunities for professional growth and upward mobility within the organizationWork alongside industry leaders and contribute to impactful initiativesEqual OpportunityTorrid is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class. We provide reasonable accommodations for individuals with disabilities and are dedicated to ensuring a fair and equitable hiring process.