Quality Assurance Engineer (QA)

About The CompanyAt Iron Mountain, we understand that high-quality work has a meaningful impact on our customers, employees, and the environment. As a global leader in storage and information management services, we serve over 225,000 organizations across 60 countries. Our expertise spans records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We are committed to providing innovative, sustainable solutions that help our clients preserve their invaluable assets, enhance operational efficiency, and ensure data privacy.

Our mission is to deliver exceptional service while fostering a culture rooted in integrity, innovation, and social responsibility. Join us to be part of a company that values your contributions and supports your professional growth. About The RoleWe are seeking a forward-thinking and detail-oriented Quality Assurance Engineer to join our dynamic team. In this pivotal role, you will be responsible for defining and executing comprehensive QA strategies across multiple projects, ensuring the delivery of high-quality software products.

Your focus will extend beyond traditional bug-hunting to include designing scalable testing frameworks, championing automation, and fostering a culture where quality ownership is shared among all team members. You will collaborate closely with developers, product managers, and other stakeholders to develop test plans, automate testing processes, and analyze test results to drive continuous improvement. Your work will directly influence the reliability, performance, and user experience of the software solutions that our global customers depend on daily.

This is an excellent opportunity for a strategic thinker passionate about process innovation and software excellence to make a lasting impact within a supportive, inclusive environment.

QualificationsBachelor's degree in Computer Science, Information Technology, Engineering, or a related field3-5 years of progressive experience in software quality assurance, including manual and automated testingProficiency with test management tools such as Jira (Xray, Zephyr Scale) and expert-level Jira defect management skillsStrong SQL skills for test data setup and validationFoundational knowledge of programming or scripting languages such as Python or JavaScriptExperience with UI automation tools like Selenium or Playwright, and API testing tools such as Postman automationExcellent analytical and problem-solving skills, with the ability to interpret functional and non-functional requirementsAbility to work effectively in a remote environment with flexibility for different time zonesWillingness to travel up to 10% for complex projectsActive U.

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citizenship and ability to pass government background clearance investigations; Public Trust or DOD clearance is a plusResponsibilitiesDesign and develop detailed manual test cases and scenarios based on project requirementsCoordinate and execute both manual and automated test cases to ensure comprehensive test coverageDevelop, maintain, and improve automated test scripts for UI and API testing to increase testing efficiencyCollaborate with developers and project managers to identify, track, and resolve defects promptlyMonitor test execution progress and provide status updates to stakeholdersContribute to test data strategy, management, and test planning discussions to optimize testing processesLog, track, and analyze defects, providing insights and recommendations for process improvementsParticipate in continuous process improvement initiatives to enhance testing methodologies and toolsEnsure testing activities align with project timelines and quality standardsBenefitsRemote work opportunity providing flexibility and work-life balanceComprehensive healthcare coverage starting from day oneGenerous paid time off and holiday leave policiesGlobal connectivity with a diverse community of over 26,000 colleagues across 60 countriesInclusive culture that encourages employees to use their voices and contribute ideasRobust Total Rewards package supporting career growth and overall well-beingEqual OpportunityIron Mountain is an equal employment opportunity employer.

We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. We recruit, hire, and promote individuals without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, or any other characteristic protected by law. We encourage applicants from all backgrounds to apply.