Company DescriptionWise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. Job DescriptionMore about our mission and what we offer. The team you will join:
Fraud HandlingJoin the Fraud Handling team, where we are dedicated to fighting financial crime and enhancing the customer experience during fraud investigations. Our mission is to streamline processes, improve tooling, and create a seamless experience for both agents and customers. We are at the forefront of developing innovative solutions to tackle fraud, using cutting-edge technology and AI-driven investigations to enhance accuracy and reduce costs. Our Vision IsCreate an automated, efficient fraud investigation experience that minimises friction for both customers and agents. Optimize agent workflows and queue structures to improve resolution speed and operational efficiency.
Foster a strong partnership between our fraud investigators and the product team to develop solutions that leverage the expertise of fraud prevention specialists. Implement AI-driven investigations to enhance accuracy and reduce costs. QualificationsQualificationsWhat does it take?Experience with Java/JVM-based projects and familiarity with CI/CD pipelines. Hands-on experience with Kafka or similar technologies. A strong product mindset and passion for user experience, prioritizing work with the customers in mind. Ability to work autonomously and take end-to-end ownership of projects. Strong communication skills and the ability to collaborate with cross-functional teams.
Basic understanding of machine learning concepts is a plus. What does success look like?You'll be making a real-world impact by building systems that protect customers from fraud and scams. You’ll quickly integrate into the team, understanding our vision and how you can contribute. You’ll help raise the automation level to enable scaling of our product. You’ll understand our customers and the impact our product makes in their lives.
Additional InformationRSU's in a growing and publicly listed companyWork from (almost) anywhere in the world for up to 90 days a yearFlexible working - you’re trusted to do the right thing and be responsiblePrivate Medical Insurance + Life Insurance️ Discounted gym memberships and cycle to work scheme️ A paid 6-week sabbatical leave after four years26 weeks maternity leave at full payAn annual self-development budgetAnnual Mission Days festivalPet friendly offices♀️ Lots of fun group activities like yoga, running and boardgame nightsFor everyone, everywhere. We're people building money without borders — without judgement or prejudice, too.
We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise. Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
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