About WoltAt Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩We are looking for both full-time and part-time Support Associates to join our Support team in Almaty!What You'll Be DoingSupporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothlyDeveloping our support function together with the support team as well as other teams within WoltOur humble expectationsYou have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindsetYou are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment.
You can work in shifts - 5 days a week with 2 flexible days off: day shifts from 11 AM to midnight or till 7 pm. Our support is available seven days a week.
You are able to work directly from the officeYou are fluent in Kazakh and Russian and you are able to work in EnglishWhat You’ll Get By Joining UsPrivate medical insurance coverageWolt credits cashback benefitEmployee assistance programWolt-wide training programsStrengthen paid sick leavePaid taxi from from 10PM to 6AMYearly team budgetsFruits and drinks at the officeAll our Support Associates work directly from our office, and we do not provide a possibility to work from home.
Our onboarding is scheduled for 13-22 o’clock for the first 2 weeks, and we require that you're able to attend the onboarding fully during that time. After the onboarding you can choose your own convenient work schedule.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙Our Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Customize your resume to highlight skills and experiences relevant to this specific position.
Learn about the company's mission, values, products, and recent news before your interview.
Ensure your LinkedIn profile is complete, professional, and matches your resume information.
Prepare thoughtful questions to ask about team dynamics, growth opportunities, and company culture.
