Head of Sales and Retention

DescriptionOn behalf of our client a Fintech company we are seeking a dynamic Head of Sales & Retention to lead our client's efforts in driving client acquisition, nurturing existing relationships, and maximizing customer lifetime value. The ideal candidate will have strong leadership experience in the Forex industry, with a proven track record of building high-performing teams across both sales and retention functions. This role requires a strategic mindset, excellent people management skills, and the ability to deliver outstanding results in a fast-paced, competitive environment. BenefitsCompetitive compensation package based on qualifications and experience.

Opportunity to lead and shape both the sales and retention functions in the fast-paced Forex industry. Work in a dynamic, multicultural environment with a global client base. Exposure to industry-leading tools and technology in the Forex marketJob ResponsibilitiesLead, manage, and motivate the sales and retention teams to achieve individual and collective targets. Develop and implement effective strategies for client acquisition, retention, and upselling to drive business growth. Foster a high-energy, collaborative culture that emphasizes performance and client satisfaction. Provide ongoing coaching, training, and development opportunities for team members.

Build and maintain strong, long-term relationships with clients by delivering an exceptional customer experience. Oversee the full customer lifecycle, from onboarding to long-term engagement, ensuring a seamless journey. Stay abreast of market trends, competitor activities to ensure a competitive edge. Job RequirementsMinimum 2 years of experience in a Sales and or retention position, experience in a team leading position in the FX industry will be considered as an advantage. Fluent in Spanish and good knowledge of English (both written and spoken). Good knowledge of Forex market dynamics, trends, and regulatory requirements. Leadership, communication, and interpersonal skills.

If you’re ready to take the lead in shaping our conversion strategy and making a real impact in a vibrant and growing market, we’d love to hear from you. Note: Thank you for considering this opportunity and for taking the time to apply. We appreciate all applications, however, due to the high volume of submissions, only those selected for further consideration will be contacted. We encourage you to follow our company page for future openings and wish you the best in your job search.