Work-from-Home Customer Support – French Speaking

Are you fluent in French and English? Do you enjoy helping people and finding solutions? Join our remote team and make a real impact by providing friendly, helpful support from the comfort of your home.What You’ll DoAs a Customer Support Representative, you’ll be assisting French-speaking customers via calls, chat, and email. You’ll answer questions, solve problems, and make sure each customer leaves the conversation feeling heard and helped.Your Main TasksProvide support in French and English through voice and chatHelp troubleshoot customer issues quickly and kindlyPersonalize each interaction to make customers feel valuedCollaborate with your teammates for smooth, consistent serviceShare feedback to help improve how we do thingsWhat You’ll NeedAt least 1 year of remote/online customer service or call center experienceExperience with bilingual customer support is an advantage.Fluent in written and spoken French and EnglishGreat communication and problem-solving skillsFamiliarity with tools like Gorgias, Zendesk, Shopify, or similar is a bonusCalm under pressure and focused on solutionsE-commerce or CRM experience is a plusWork-from-Home RequirementsA personal computer/laptop (at least i5 processor)Reliable internet with 15 Mbps+ download/upload speedPerks & BenefitsCompetitive salary with regular performance reviewsPaid time off to rest and rechargeMonthly health stipendBonuses based on performance100% remote work – no commute, ever!Why You’ll Love Working with UsWe’re a growing company that values people—not just metrics. If you’re ready to grow your career, make customers happy, and work with a team that truly supports you—we’d love to hear from you.Apply today and let’s make great things happen together!